Adrien DEBARGUE

Experience

• 

  Fnac

  Dec 2006 - Dec 2006

  Seller

  Advice to customers on video games, product labelling, inventory valuation, product shelf replenishment.

• 

  Fnac

  Jun 2008 - Jun 2008

  Seller

  Advice to customers on video games, product labelling, inventory valuation, product shelf replenishment.

• 

  France Télévisions

  Jun 2013 - Jul 2013

  Web journalist

  Writing articles, briefs and interviews for France TV Sport website.

• 

  France Télévisions

  Jan 2014 - May 2014

  Web journalist

  Writing articles, briefs and interviews for France TV Sport website.

• 

  RMC SPORT

  Jun 2014 - Aug 2014

  Journaliste Web

  Writing articles, briefs and interviews for RMC Sport website.

• 

  Merrell

  Jul 2015 - Aug 2016

  Marketing and Communication Assistant

  As a marketing and communication assistant for the Merrell brand (Wolverine Worldwide Group) in France, I have carried out a wide variety of missions, mainly related to digital. I participated in the redesign of the brand's digital strategy, community management tasks, the design of the marketing strategy at the point of sale (store tools, POS), the implementation of benchmarks and marketing studies as well as the organization of events (afterworks and sales meetings).

• 

  Natixis Lease

  Sept 2016 - Sept 2017

  Marketing and communication assistant

  Within the Customer Experience Department and under the responsibility of the Marketing and Communication Manager:- Participate in the writing of commercial and institutional materials;- Establish direct marketing operations arrangements in connection with the sales department;- Write articles on emblematic operations for the group's internal communications media;- Organize events, particularly in the direction of networks;- Monitor projects with agencies and service providers. Show less

• 

  Natixis

  Sept 2017 - Sept 2018

  Community manager

  Community management and management of digital projects within the IT Systems Department (DSI) of Natixis.

• 

  Datorama, a Salesforce Company

  Aug 2018 - now

  Customer Success Manager

  • Ensure customers adopt and derive maximum value from their investment in Datorama, utilize their licenses, identify new opportunities, and collaborate with other Salesforce stakeholder teams to ensure retention and growth.•Create and implement Success Plans to drive customers towards the adoption of additional use-cases •Train new customers on how to use the Datorama platform in a way that is tailored to their specific use-case and implementation. • Monitor customer usage data, health indicators, and use-case growth opportunities and translate into strategies for success• Collaborate with cross-functional teams such as Implementation, Account Management, and Global Support, team to ensure the proper approach is taken holistically to maximize a new customer’s success• Play a fundamental part in coaching customers to establish and manage their Change Management/Governance/Centre of Excellence programs. Show less