Nelisiwe Mxuma

Experience

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  Pam Golding Properties

  Oct 2016 - Feb 2018

  Sales administrative assistant, Tele-canvasor-Providing support to other members of their team by answering phones, greeting clients, or arrangingmeetings-Communicating with customers via phone, email, or mail to answer questions about products or services-Performing administrative tasks such as filing, photocopying, scanning documents, and typingcorrespondence-Maintaining client databases and updating customer contact information-Scheduling appointments with clients to discuss viewings and offer to purchases with the sales agent-Making travel arrangements for sales staff including booking flights, arranging for hotel reservations, andordering rental cars-Assisting with the development of proposals and presentations to potential clients-Keeping track of customer records and contracts in order to manage accounts-Cold call potential clients to schedule meetings for agents -Develop contact with potential customers in the industry by cold calling, emailing or scheduling meetingsin person.-Form new and continue existing relationships with companies in the customer database by visiting themin person, maintaining phone contact and addressing issues or problems when they come up.-Maintain a strong understanding about product inventory, features and technical specifications to answerspecific customer questions.-Present information about company offerings during trade shows or other large events to potentialcustomers.-Create new methods or strategies to help the sales team reach monthly goals for product revenue toincrease company profitability.-Give customers in-person product demonstrations and teach them about the features and benefits ofeach item the company offers.-Attend weekly sales team meetings and provide information to management about sales obstacles. Show less

  • Sales Administrative Assistant, Telecanvasor

    Oct 2016 - Feb 2018

  • Sales Administrative Assistant

    Oct 2016 - Feb 2018
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  Gauteng Department of health

  Apr 2022 - Nov 2024

  Registered Nurse

  Obstetrics and gynecology ward-Scheduling and delagating of staff according to the needs of the ward as well as weekly activities-Supervising of junior staff.-Control of schedule drugs-Leading the handover process to other nursing shifts and disciplines -Creating care plan with multi disciplinary team-Organising ward inservice programs-Educating patients on fertility, obstetric and gynaecological diseases and prevention as well as earlydetective methods.-Care for oncology patient ( gynaecological oncology)-Preparing and assisting in manual vacuum aspiration procedure.-Pre and post operative care of a patient-Administration of medication ( oral and intravascular)-Drawing bloods, taking urine samples for laboratory work.- Blood transfusions procedure.-Counselling terminal patients and their families as well as organising grief counseling.-Record keeping Operating theatre (Recovery nurse)-Scheduling and delagating of staff according to the needs of the ward as well as weekly activities-Supervising of junior staff.-Control of schedule drugs-Stock control -Ensuring theatres are packed for the day-Recieving patients into theatre from ward and ensuring all legal documents are signed correctly-Assisting with administration of anesthesia-Immediate post operative care of a patient (recovery room)-Record keeping Paediatric ward (surgical)-Scheduling and delagating of staff according to the needs of the ward as well as weekly activities-Supervising of junior staff.-Control of schedule drugs-Leading the handover process to other nursing shifts and disciplines -Organising ward inservice programs-Creating a care plan with the multi disciplinary team-Communicating openly and honestly with the parents of our patients so as to gain cooperation-Educating parents on ways to prevent hot water burns.-Wound care and dressing-Traction application-Administration of medication (oral and IVI)-Recording keeping Show less

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  TalentWorldGroup Plc.

  Jun 2023 - now

  Nurse technical service supervisor

  Remote Patient Monitoring (RPM) SupervisorIn my role overseeing Remote Patient Monitoring (RPM), I lead a team of telecare representatives focused on delivering top-quality virtual patient care. I am responsible for developing and executing training programs, making the most of existing client resources, and equipping representatives with the skills to navigate our technical platforms effectively.• Training & Development: I design and conduct training programs aligned with project timelines and client needs, ensuring that team members gain the expertise required for success. As a Subject Matter Expert (SME), I handle queries and escalations, offering insights to improve patient care and outcomes.• Operational Leadership: In daily operations, I manage task assignments, scheduling, and performance tracking. I offer continuous support and guidance, fostering a productive, remote work culture focused on team success and professional growth.• Quality Assurance: I drive quality assurance efforts through regular audits and analyses, ensuring the team meets performance metrics and client standards. By identifying root causes of treatment deviations, I implement corrective actions to maintain service quality and compliance.• Reporting & Analysis: I oversee reporting, record-keeping, and performance metrics, using data analysis to identify opportunities for improvement. I work with clients and internal stakeholders to streamline processes and enhance patient care.• Team Building: I am committed to building a strong, cohesive team culture in a remote setting. By aligning team members with our mission, I help them understand how their work contributes to the organization’s success. Show less

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  Pregistry, a CorEvitas Company

  Jul 2023 - Dec 2023

  Clinical Trial Associate

  - Conduct outbound research interviews- Contact a range of audience to accurately capture respondent responses - Perform data entry tasks- Monitoring participant progress with surveys ensuring participants answer surveys as far as possible.- Report writing.- Attend training to ensure compliance to research and health regulations.- Collaborate with the team and review challenges together.