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Keith Brown

Keith Brown

Customer Service Technician

Followers of Keith Brown225 followers
location of Keith BrownElkin, North Carolina, United States

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  • Timeline

  • About me

    Supervisor Regional Operations at Lumen

  • Education

    • Emory and Henry College

      1986 - 1990
      Business mgmt/french

  • Experience

    • CenturyLink

      Jun 1996 - Aug 2000
      Customer Service Technician

      responsible for the installation, maintenance and repair of facilities to provide service from central office to customer equipment. necessary to conduct and maintain preventive maintenance while troubleshooting and identifying potential issues in order to maximize the customer experience. also engaged problem solving and resolution skills in order to communicate field issues to customers as well as coworkers and management.

    • CenturyLink

      Aug 2006 - now
      Supervisor Regional Operations

      supervising the responisibilities associated with data communicationsimplementing and managing productivity and efficiency measures to align with budget expectationsestablish functions and guidelines which best support team accountability and performance

  • Licenses & Certifications

  • Volunteer Experience

    • Certified Coach

      Issued by Special Olympics North Carolina on Jan 2012
      Special Olympics North CarolinaAssociated with Keith Brown

    • child advocate

      Issued by North Carolina Guardian ad Lidem on Jan 2014
      North Carolina Guardian ad LidemAssociated with Keith Brown