Talk to sales Try for Free
Bara Victor

Bara Victor

Verein zur Förderung der Integration Behinderter

Followers of Bara Victor787 followers
location of Bara VictorSibiu, Romania

Connect with Bara Victor to Send Message

Connect

Connect with Bara Victor to Send Message

Connect

  • Timeline

  • About me

    Customer Service Analyst | Account Manager

  • Education

    • Liceul Agricol D.P. Barcianu Sibiu

      2006 - 2010
      Diploma de Bacalaureat Mecatronica

      Mechatronics Technician

    • Universitatea „Lucian Blaga” din Sibiu

      2010 - 2013
      Bachelor's degree Psychology

      Activities and Societies: Erasmus Yeard in Germany Psychology Degreee

    • Technische Universität Chemnitz

      2014 - 2015
      Master's degree Educational Psychology

    • The Philipp University of Marburg

      2011 - 2012
      Bachelor’s Degree Psychology

      Studied abroad with the Erasmus Scholarship (Germany)

  • Experience

    • FIB

      Sept 2014 - Sept 2015
      Verein zur Förderung der Integration Behinderter

      FIB ist ein Verein zur Förderung der Integration Behinderter

    • Stefanini

      Mar 2016 - Jan 2017
      IT Helpdesk Technician II with German

      Provide technical assistance in German, troubleshooting IT issues for users.Resolve hardware and software problems promptly.Offer remote and on-site support.Document and track incidents in a timely manner.Collaborate with teams to ensure IT infrastructure reliability.

    • Oracle

      Jan 2017 - Jan 2018
      IT Helpdesk Technician with German

      Provide technical assistance in German, troubleshooting IT issues for users.Resolve hardware and software problems promptly.Offer remote and on-site support.Document and track incidents in a timely manner.Collaborate with teams to ensure IT infrastructure reliability.

    • Procter & Gamble

      Jan 2018 - Nov 2018
      Data Analyst with German

      Analyze data sets in German, extracting insights for informed decision-making.Create reports and visualizations to present findings effectively.Collaborate with teams to identify trends and patterns.Maintain data accuracy and integrity.Develop strategies to enhance data-driven processes.

    • HP

      Jan 2020 - Jan 2021
      CRM, Account Manager with German

      As a Customer Service Analyst/Account Manager in the Sales Operations team, I excel in managerial responsibilities to drive customer-centricity and organizational success. My key areas of expertise include:Consultation and Product Offer Design:Offer B2B solution consultation to clients and stakeholders.Catalog Implementation and Maintenance:Create and maintain catalogs and portals based on sales representative and client requirements.Oversee client accounts and contracts, including the renewal process of external leasing contracts.Customer Assistance and Communication:Establish and maintain solid client relationships. Show less

    • Self-employed

      Jan 2024 - now
      Founder & Developer – Satori Habit Tracker

      Created and launched a gamified habit tracking app (Satori) on Google Play.Implemented engaging design to motivate users through progress in Body, Mind, and Soul skills.Managed all aspects of development: ideation, publishing, marketing, and product improvement.

    • IGT Solutions

      Mar 2024 - Jul 2024
      German Support Analyst

    • Colt Technology Services

      Jul 2024 - now
      Customer Relationship Management Specialist with German

  • Licenses & Certifications

    • DSH 2 Zeugnis (German Language Proficiency C1)

      Goethe-Universität Frankfurt a. Main
      Sept 2014

    • Gambridge ESOL Level 1 Certificate in ESOL lnternational

      University of Cambridge
      Jun 2009