Melissa Shenk

Experience

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  The Oakwood School

  Aug 2000 - Jun 2002

  Computer Teacher
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  Lakeshore School District

  Sept 2003 - Jun 2006

  Substitute Teacher
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  Pioneer Central Schools

  Sept 2006 - Jul 2008

  Substitute Teacher

  Supervised and educated k-12th grade students.Worked as a long-term substitute in a special-needs classroom.

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  Chabad Academy of Myrtle Beach

  Aug 2008 - Jun 2009

  Special Education/Computer Teacher

  Worked one-on-one with special needs students to provide education and support. Conducted computer classes to all K-8th grade students.Implemented State Testing for all K-8th grade students.

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  Ann Michaels & Associates, Ltd. - Mystery Shopping, Social Media Management, Voice of Customer

  Jul 2011 - Apr 2023

  Account Manager

  Work as an Independent Contractor in the marketing research industry.Manage a team of Independent Contractors.Reach out and coordinate with other Independent Contractors to ensure they have the tools they need to succeed.

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  Horry County Memorial Library System

  Jun 2018 - now

  Oversees overall organization, effectiveness, and efficiency of circulation, reference, and youth services of branch library. Provides service to customers in person and by phone. Oversee requests to use meeting room. Resolve customer complaints.Assists with interviews and hiring staff. Manage, review, and evaluate staff. Assign workloads, establish work schedules, and set duties of employees. Address employee problems and complaints. Train employees regarding duties and library policies and procedures. Oversee staff usage of sick and vacation leave time.Oversees the implementation of branch events and programs, including adult outreach.Prepares deposits, monthly manager reports, statistics, incident reports, and general correspondence.Monitors condition of facility and coordinates improvements and repairs.Performs circulation duties and assists with collection management.Plans yearly budget requests and quarterly supply requestsServes as liaison to branch Friends group. Attend monthly Friends meeting to report on branch activities and present requests.Serves as a liaison with community groups and media. Oversees requests to use the meeting room.Pursues professional development and training opportunities for self and staff. Develops and prepare monthly calendar of branch events and programsShelves materialsPerforms other related duties as assigned Show less Provided exceptional customer, circulation, and reference services to all patrons.Assisted Branch Manager in all daily library operations, including but not limited to opening and closing procedures, answering phones, processing library materials, issuing library cards, and checking books in and out.Maintained fiscal responsibility in processing monetary transactions and preparing weekly deposits.Assisted patrons with any technology and research queries.Assumed managerial responsibilities in absence of Branch Manager, such as weekly and End-of-Month deposits, scheduling, building and collection maintenance, public relations, and supervising volunteers.Responsible for the planning and implementation of all classes and events for youth from birth to age 18 and their caregivers, including weekly story classes and Summer Quest events.Met with various community agencies to provide outreach training and classes. Examples include local daycares, Head Start Programs, schools, and nursing home facilities. Show less

  • Library Branch Manager

    Mar 2019 - now

  • Youth Service Library Assistant

    Jun 2018 - Mar 2019