Gagandeep Kaur

Experience

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  Baba Namdev public school

  Aug 2013 - Dec 2017

  Administartive assistant

  a) Spearheaded efforts to improve communication channels between the school administration, teaching staff, and parents, leading to enhanced transparency and collaborationb) Developed and implemented a comprehensive onboarding program for new staff members, ensuring they received the necessary training and support to integrate smoothly into their rolesc) Collaborated with department heads to analyze student attendance data and develop strategies to address chronic absenteeism, resulting in a 15% improvement in overall attendance ratesd) Lead a team of administrative staff members, providing mentorship, guidance, and performance feedback to foster professional growth and maximize team productivity Show less

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  Shining Star International School - India

  Jan 2018 - Mar 2019

  Administrative Assistant

  a) Efficiently coordinated office administrative activities, optimizing workflow processes and enhancing overall operational efficiencyb) Demonstrated proficiency in preparing regular financial and administrative reports for Shining Star Public School, ensuring transparency and accountability in organizational operationsc) Effectively coordinated office administrative activities at Shining Star Public School, fostering smooth workflow and enhancing productivity among staff members, resulting in streamlined operations and improved service deliveryd) Skillfully prepared regular reports on expenses and the office budget for Shining Star Public School, meticulously tracking expenditures and optimizing resource allocation, leading to a 10% reduction in unnecessary spending and improved financial management Show less

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  Arby's

  Jul 2019 - Jul 2024

  Supervisor

  a) Exercised careful oversight of cash management processes, ensuring accuracy in financial transactions and minimizing discrepancies, contributing to a 98% accuracy rate in cash handlingb) skillfully addressed customer complaints and concerns with professionalism and empathy, resulting in a 25% decrease in problem-solving incidentsc) Successfully coordinated meal and break periods, ensuring seamless operations and maintaining high levels of customer service throughout shiftsd) Efficiently oversaw and coordinated shift activities, optimizing team performance and achieving a 15% reduction in operational downtime Show less

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  Ecobee

  Jul 2024 - now

  Technical Support Specialist