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Jay Hohfeler

Jay Hohfeler

Followers of Jay Hohfeler647 followers
location of Jay HohfelerDallas, Texas, United States

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  • Timeline

  • About me

    Delivering real change to operations and the customer experience through process improvement and wise senior leadership

  • Education

    • University of St. Thomas (TX)

      1974 - 1978
      Master of Business Administration (MBA) Business Administration and Management, General

    • Trinity University

      1974 - 1978
      Bachelor of Arts (BA) Secondary Education and Teaching

      Activities and Societies: Chi Delta Tau Fraternity, Trinity Choir

  • Experience

    • Verizon

      Jan 2004 - Dec 2009

      Guided staff of 20-40 management-level experts responsible for provisioning process improvements on a national scope. Led staff of 60 with 100% accountability for national operations support for DSL installation, tech support and field maintenance for 6M customers, 9K employees in 20 work locations.

      • Director -Broadband Operations

        Jul 1982 - Dec 2009

      • Director - Operations

        Jan 2004 - Jan 2009

    • West Dallas Community School

      Mar 2010 - Mar 2012
      President & Headmaster

      Overall leadership and general management of school operations, staffing, fund raising and interface with Board of Directors. WDCS is a private, classical Christian school.

    • ScholarShot

      Jan 2014 - Dec 2014
      Consultant- Operations and Academic Management

      Created process improvement and operational metrics for Dallas non-profit that delivers mentoring & funding for "high-risk" students in pursuit of college degrees.

  • Licenses & Certifications

    • Texas Teacher's Certificate

      Texas Education Agency