Maria Sukhaver

Experience

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  Beleon Tours

  Jan 2011 - Jan 2012

  BELEON TOURS Ltd

  Manager of the Reservation Department. (Office in Crete)• Coordinated and organized the work of the Reservation Department.• Followed up with room load and hotel room pricing on Crete island, Greece.• Interaction and negotiation on hotel room sales and conditions of cooperation with travel agencies/companies on Russian, Belarusian, Bulgarian and Kazakh markets• Negotiation with hotels on room and special offers provisionas as well as preparation and delivery of special offers

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  Media Travel, TopHotels.ru

  Aug 2013 - Jul 2017

  Regional Sales Manager

  Media Travel company (http://mediatravel.ru), Moscow, Russia IT Company:www.TopHotels.ru - the most popular catalogue of hotels in Russiawww.Rutraveller.ru - countries, cities and resorts guideRegional Representative in Greece.• Inform the hotels and local business in Greece about the services offered by Media Travel.• Promote the TopHotels.ru brand name and its online services to hotels, also by visiting hotels located in Greece.• Provide the operational and technical support. • Attract new partners.• Draft presentations and commercial offers. Generating compelling and creative advertising proposals.• Provide feedback on a regular basis to the management on improvement and challenges. Show less

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  Beleon Tours

  May 2017 - Dec 2019

  Reservations Manager

  • Communication with B2B partners and B2C clients• Respond to reservation requests and execute prompt, courteous, and accurate guest service at all times• Followed up with room load and hotel room pricing on Crete island, Greece.• Resolving all operational issues arising related to reservations• Negotiation with hotels on room and special offers provisionas as well as preparation and delivery of special offers

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  Snami Travel - Georgiadis Travel Design

  Mar 2021 - Feb 2023

  Commercial Executive/ Travel Designer

  Quintessentially Travel Concierge | Luxury Lifestyle Management | Luxury Hotels & Villa Rentals | Tailor-Made Experiences in Athens - Crete -Santorini - MykonosSome of the responsibilities: - Communicate with B2B partners and B2C clients in a professional manner, both verbally and in writing - Handle travel requests via email, telephone, and chat (WhatsApp, etc.) - Build long-term relationships with clients and suppliers - Respond to reservation requests and execute prompt, courteous, and accurate guest service at all times - Handle external systems such as channel manager, web-booking engines, rate comparison tools etc. - Resolving all operational issues arising related to reservations - Communicate directly with hoteliers and suppliers (via email or call) - Manage reservation entries (hotels, transfers, tours, etc.) in Cyberlogic back-office - Manage Hotel & Villas Rates, Tariffs, SPOs, and descriptions in the Cyberlogic platform - Update individual progress & pending reports for the management.- Problem-resolution skills and the ability to quickly work around different solutions are critical success factors for this role. Show less

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  TRAVEL SWEETY

  Apr 2024 - now

  Product Executive