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Elizabeth Loy

Elizabeth Loy

Quality Assurance Specialist

Followers of Elizabeth Loy38 followers
location of Elizabeth LoySan Antonio, Texas, United States

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  • Timeline

  • About me

    Member Advocacy USAA

  • Education

    • UTSA Carlos Alvarez College of Business

      2022 - 2022
      Data Analytics Bootcamp

  • Experience

    • USAA

      Sept 2021 - Jan 2022
      Quality Assurance Specialist

      Quality Assurance for LifeCo. Ensuring calls handled by USAA representatives are authenticated properly and member information is not provided to unauthorized persons. Audited approximately 75-100 calls per week

    • USAA

      Mar 2022 - now
      Member Advocacy

      LifeCo Member Advocacy Team assisting member with complaints or requests regarding their Life, Health and Annuity accounts

  • Licenses & Certifications