Lars Toftegaard

Experience

• 

  A.P. Moller - Maersk

  Jul 1994 - Jun 2020

  Responsibility:• Manage the Project Management Office (two employees on site and one remote). • Chair the Strategic Portfolio Committee (strategic alignment across departments) and the Department Portfolio Committee (project performance, pipeline prioritization and resource management). • Own and govern the Project Execution Model and Operating System across more than 75 projects.• Assess and improve organizational project management capabilities, incl coaching project managers and leading project management community events.• Own the Quality Management System including governance for standardization, process improvement and document control.Achievements:• Strengthened portfolio pipeline management approach on both strategic and tactical level with data driven prioritization model resulting in improved resource management. • Successfully developed and implemented a sound project operating system with the right tools, methodologies and processes while driving continuous standardization and improvements. • Successfully LEANed and improved efficiency of several project execution models, rooted in Prince2, by removing non-value adding waste. • Structured enhancement of project management organisation skills and capabilities. • Embedded a stronger, automated and data driven performance management in the project and portfolio management structure, improving traction and risk management.• Successfully established the Quality Management System and led several internal and external audits (ISO).Specialties: Leadership, People Management, Stakeholder Management, Strategy, Portfolio Management, Program Management, PMO, Project Management, Coaching, LEAN, Operational Excellence, Change Management, Process Excellence, Operations, Finance. Show less Responsibility: • Program Manager for a global organizational transformation related to organizational change and operating system, driving efficiency and cost improvement.• Leverage and enhance procurement as a cost differentiator.• IT development of mobility solutions for organizational efficiency and data management solutions for improved performance management. • Strengthen collaboration across business units for increased internal company value retention.Achievements: • Successful organizational change management (OCM) by designing and implementing new and efficient frontline organisational setup globally, rooted in LEAN'er operating system and processes.• Established and executed new skill building program for frontline, resulting in increased quality and efficiency.• Enhanced automation and efficiency through development of mobility tools with integration to back end systems, resulting in a 10% head count reduction while increasing volume throughput. • Improved performance management and cost benchmark capabilities through new data management solutions.• Designed new and structured procurement/sourcing model, bringing significant cost reductions to a multi-million USD spent as well as a strong vendor management framework.• Successfully established repair hub facility in Morocco, leveraging assett flows and low unit cost location.Specialties: Leadership, Organizational Change Management ( OCM ), Stakeholder Management, Strategy, Portfolio Management, Program Management, PMO, Project Management, Coaching, LEAN, Operational Excellence, IT Development, Change Management, Transformation, Operations, Logistics, Supply Chain Management, SCM,Sourcing, Finance. Show less Responsibility: • Strategic and tactical forecasting and performance management within Trade & Marketing.• Enhance the business performance management system and strategic direction setting from executive level to relevant commercial teams.Achievements: • Implemented weekly Visual Management System process, quarterly executive management strategic performance review framework as well as monthly operational performance review structures for various top management focus areas, leading to improved result focus.• Successfully established standard operating model for performance management.• Incorporated market valuation as a driver for improved target setting.• Developed the product mix model and BI solution that improved the ability for commercial market positioning.Specialties: Leadership, Stakeholder Management, Strategy, Project Management, Coaching, Change Management, Commercial, Finance. Show less Responsibility: • Program Management of all corporate transformation projects under Maersk Lines strategy ‘Streamline’. • Strategic alignment of initiatives between executive leadership and program directors with focus on synergies and strategic gap identification.• Manage the global organizational change impact (OCM) and mitigate roll out plans where needed.• Sparring and coaching of program and project leaders and drive project management capabilities.• Staff responsibility for a team of six employees (one on site and five remote).Achievements: • Established an end-to-end program management framework from project start-up over staffing, execution & delivery, close down and to post-mortem sustainability assessment. All rooted in PMP principles. • Established and executed value stream based model for identifying and addressing overlaps and gaps between all programs and projects.• Successfully established cross functional process landscape documentation (level 3) across core business processes, including touch-points and up- and downstream dependencies.• Established framework for assessing and managing the global organizational change impact (OCM) across more than 5 large scale programs and 200 offices.Specialties: Leadership, People Management, Organizational Change Management ( OCM ), Stakeholder Management, Strategy, Portfolio Management, Program Management, PMO, Project Management, Coaching, LEAN, Operational Excellence, Change Management, Transformation, Process Excellence, Commercial. Show less Responsibility: • Customer Service & Global Service Centre responsible in relations to a strategic global organizational restructure (OCM).• Through activity mapping and anchored in a process-centric approach, execute horizontal and vertical organization reviews and redesigns.Achievements: • Eliminated non-value adding processes within the global Customer Service organization based on McKinsey's Activity Value Analysis approach.• Improved demarcation lines and responsibilities across departments and functions.• Simplified and standardized Customer Service organizational structures and processes, resulting in efficiency gains of more than 500 head counts.Specialties: Leadership, Organizational Change Management ( OCM ), Stakeholder Management, Strategy, Project Management, Coaching, Operational Excellence, Change Management, Transformation. Show less Responsibility: • Head of Process Excellence (PEX), Eastern Europe, member of area senior management team.• Implementation of the Process Excellence concept in Eastern Europe.• Manage the process landscape across disciplines and drive improvement initiatives.• Staff responsibility for the PEX team (five employees).Achievements: • Anchored a process excellence and continuous improvement culture throughout the Eastern Europe area.• Executed several PEX (Lean & Six Sigma based) projects that improved the customer experience.• Managed several efficiency projects that improved organizational efficiency (OCM).• Successfully implemented new CRM/ERP systems and related processes.Specialties: General Management, Leadership, People Management, Organizational Change Management ( OCM ), Stakeholder Management, Strategy, Portfolio Management, Program Management, PMO, Project Management, Coaching, LEAN, Operational Excellence, Change Management, Process Excellence, Operations, Logistics, Supply Chain Management, SCM. Show less Responsibility: • Head of Customer Service, Eastern Europe.• Lead company merger.• Staff responsibility for all customer service employees (more than 80+, incl leader of leaders).Achievements: • Best in class customer service scores (NPS – Net Promoter Score).• Successful managed company merger from Due Diligence assessment to full client retention.• Efficiency and productivity gains through process improvements and off shoring to shared service center.Specialties: General Management, Leadership, People Management, Organizational Change Management ( OCM ), Stakeholder Management, Strategy, Coaching, LEAN, Operational Excellence, IT Development, Change Management, Process Excellence, Operations, Logistics, Supply Chain Management, SCM,Commercial. Show less Responsibility: • Head of Intra-Europe and Africa products in Eastern Europe.• Top-line responsible through pricing and sales direction setting.• Responsible for one employee.Achievements: • Improved volume, improved revenue and improved bottom line.• Local market leader in key markets.• Successful development of new products and service offerings for improved customer value proposition.Specialties: Leadership, People Management, Coaching, Product Management, Logistics, Supply Chain Management, SCM, Sourcing, Commercial, Finance. Show less Responsibility:• Driving several improvement projects both within the corporate activities in Madrid as well as in the IKEA warehouse in Valls.Achievements:• Improved internal vendor management process resulting in improved bottom line and competitiveness.• Improved customer quoting process by establishing a more efficient tool and data repository.• Successfully identified efficiency improving process changes for IKEA in Valls.Specialties: Stakeholder Management, Project Management, Coaching, LEAN, Process Excellence, Product Management, Logistics, Supply Chain Management, SCM, Commercial. Show less Responsibility:• Attached to the department as a short term ‘clean-up’/’process improvement’ exercise in order to put things back on track.Achievements:• Improved employee efficiency through process optimization and supporting tools.• Improved commercial activity level in E-commerce based on product and customer segmentation.Specialties: Leadership, People Management, Coaching, LEAN, Change Management, Product Management, Logistics, Supply Chain Management, SCM, Commercial. Show less Responsibility:• Managing Intra-Europe’s commercial activities for Spain, Portugal, Morocco, Algeria and South France.• Responsible for two employees.• Responsible for product marketing in terms of point-of-sales material and value proposition.• Member of country management team.• Managing both the Morocco/North Europe and Portugal/North Europe conferences on behalf of Maersk Line.• Country representative in relations to potential M&A of competitor.Achievements:• Improved volume, improved revenue and improved bottom line.• Successful development of IT solution for improved sales performance visibility.• Successfully established new commercial products.Specialties: General Management, Leadership, People Management, Strategy, Project Management, Coaching, Product Management, Logistics, Supply Chain Management, SCM, Commercial, Finance. Show less Responsibility:• P&L and product management responsible for all Intra-Europe export for Northern Europe and Baltics/Russia.• Post-merger commercial integration related to corporate M&A.• Responsible for product marketing in terms of point-of-sales material and value proposition.Achievements:• Improved volume, improved revenue and improved bottom line.• Successful customer retention in relation to large corporate M&A.• Successfully established strategic and tactical marketing and sales plans for all countries in scope.• Successfully implemented the concept of commercial clusters (country groupings) for organizational simplicity (OCM).Specialties: Coaching, Product Management, Logistics, Supply Chain Management, SCM, Commercial, Finance. Show less

  • Project Portfolio Management Office Partner ( Senior PMO )

    Aug 2017 - Jun 2020

  • Project Portfolio Manager ( Senior PMO )

    Oct 2015 - Jul 2017

  • Business Performance Manager - Centre Trade & Marketing CFO

    Jul 2012 - Sept 2015

  • Inland Product Manager - Centre Trade & Marketing, Commercial Inland

    Mar 2012 - Jun 2012

  • Project Programme Manager ( Senior PMO ) - Maersk Line Strategic Projects

    Nov 2008 - Feb 2012

  • Business Process Owner - Centre Trade & Marketing BPO

    Apr 2008 - Oct 2008

  • Organisational Change Manager ( OCM ), Strategic Planning

    Dec 2007 - Mar 2008

  • Area Process Excellence Manager - Eastern Europe

    Mar 2006 - Nov 2007

  • Area Customer Service Manager - Eastern Europe

    Jun 2004 - Feb 2006

  • Inter Europe and Africa Product Manager - Eastern Europe

    Sept 2003 - May 2004

  • Business Development Manager - Maersk Logistics (Damco)

    Jan 2003 - Aug 2003

  • Head of Marketing, Capacity and E-commerce - Iberia

    Oct 2002 - Dec 2002

  • Inter Europe Product Manager - West Mediterranean

    Sept 2000 - Sept 2002

  • Inter Europe Product Manager - North Europe

    May 1998 - Aug 2000

  • Shipping Assistant - Centre Network Design

    Aug 1997 - Apr 1998

  • Branch Manager - Belfast, Northern Ireland

    Aug 1995 - Jul 1997

  • MISE trainee - Purchasing Department

    Jul 1994 - Jul 1995
• 

  Udviklings- og Forenklingsstyrelsen

  Mar 2021 - Mar 2022

  PMO Partner

  Responsibility:• Member of the 'Pre-analytics & PMO' team. • PMO Partner for Solution as well as Program Release 2 and 3 (out of a total of 3 program releases) in the EUTK program (EU’s Union Customs Code - UCC).• Responsible for high level portfolio planning, milestone management and reporting.Achievements:• Established escalation forum resulting in fast resolution of critical barriers and impediments.• Strengthened sprint reporting for more efficient and relevant management reporting. • Co-architect behind the model for financial and delivery progress reporting based on earned value principles. • Established data-driven and semi-automated report solutions generating efficiency gains and shorter lead time.• Established governance and drove Jira data quality from less than 50% to close to 100%. Specialties: Stakeholder Management, Strategy, Portfolio Management, Program Management, PMO, Coaching, Agile / SAFe, IT Development. Show less

• 

  RWE

  Apr 2022 - now

  Responsibility:• Responsible for PMO activities and PMO organisation in the Nordics, Baltics, Poland, UK and Ireland.• Sparring partner for relevant Project Leads related to project governance, operating system and enabling processes (resource management, reporting, planning, progress, quality assurance etc).• Support Knowledge Management colleagues with feedback and improvement suggestions to the governing Project Management Framework and related processes and supporting tools.• Development of the project governance and establishment of the necessary project specific processes to accomplish these. • Full portfolio includes more than 30 offshore wind projects from early development to construction..Achievements:• Originator of the Regional PMO setup aimed at bringing improved agility, quality and support to the project portfolio.Specialties: Leadership, People Management, Stakeholder Management, Strategy, Portfolio Management, Program Management, PMO, Project Management, Coaching, Change Management, Ressource Management. Show less Responsibility:• PMO responsible for Nordics (4 x Baltics, 6 x Sweden, 2 x Norway, 5 x Denmark).• Sparring partner for relevant Project Leads related to project governance, operating system and enabling processes (resource management, reporting, planning, progress, quality assurance etc).• Support Knowledge Management colleagues with feedback and improvement suggestions to the governing Project Management Framework and related processes and supporting tools.• Development of the project governance and establishment of the necessary project specific processes to accomplish these. • Daily management of project specific PMO teams.Achievements:• Successfully established regular sparring sessions with multible Project Leaders to advise them on project strategy/tactics as well as in relations to specific problems and challenges. • Enhanced the ‘SODAS’ process with stronger link to resource management system, MTP (Medium Term Planning) process and Gate 1 requirement (assessing concept in Danish and Swedish projects). • Successful planning of gate and organisational phase transition of the largest Swedish project to ramp up organisation towards eventual approval of applications. • Successfully implemented ‘low hanging fruit’ improvements to the operating system of several projects to establish a more solid foundation for execution. • Originator of the Regional PMO setup that will bring improved agility, quality and support to the project portfolio.Specialties: Leadership, People Management, Stakeholder Management, Strategy, Portfolio Management, Program Management, PMO, Project Management, Coaching, Change Management, Ressource Management. Show less

  • Regional Head of PMO - Nordics, Baltics, Poland, UK and Ireland

    Mar 2023 - now

  • PMO Manager

    Apr 2022 - Feb 2023