Fadiel Shaik

Experience

• 

  Nedbank (BoE)

  Mar 2000 - Jun 2003

  Bank Teller

  General counting of money, wages setup, general banking enquiries,

• 

  Absa Group

  Jul 2003 - Apr 2019

  Business Planning, Business Performance Monitoring & Revenue Generation: Business Planning, Business Performance Monitoring & Revenue Generation Leading the commercial, sales and service agenda for the branch (as part of a broader area) and owning and delivering on all performance targets for the allocated branch (end to end accountability across scorecard elements) Customer Experience and Service: Proactively manage and build relationships to enhance the Absa Brand in the area.Managing cost & efficiencies: Apply effective & balanced cost management practices that ensures sales & servicestandards are within benchmark & aligned to best practice.Managing branch as a franchisePeople leader, manager and developing colleagues: Mentor and coach. Show less

  • Branch Manager

    Oct 2010 - Apr 2019

  • Private Banker

    Apr 2007 - Sept 2010

  • Sales Manager

    Jan 2006 - Mar 2007

  • Sales Consultant

    Feb 2004 - Dec 2005

  • Customer Service Specialist

    Jul 2003 - Jan 2004
• 

  Absa Group

  Jul 2019 - now

  Regional Manager: Physical Channels

  • Driving performance of the Physical Channels against the balanced scorecard;• Ensuring all sales and service methodologies are upheld in branch,• Managing the implementation of external sales tactical plans,• ATM ( Automatic Teller Machine) fleet management,• Managing RIB (Retail International Banking) revenue and market penetration,• Coordinating the regional citizenship agenda• Driving performance of the Physical Channels against the balanced scorecard;• Ensuring all sales and service methodologies are upheld in branch,• Managing the implementation of external sales tactical plans,• ATM ( Automatic Teller Machine) fleet management,• Managing RIB (Retail International Banking) revenue and market penetration,• Coordinating the regional citizenship agenda Show less