Marc Rolland Cherel NZINGA

Experience

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  Kin-Maintenance SARL

  Mar 2005 - Aug 2007

  Maintenance Technician

  - Daily Maintenance Operations - Preventive Maintenance & Repairs of AC Generators (SDMO), Hydraulic Compressors & Pumps, Power Transformers...- Continuous Training on Diesel Engines, Industrial Electric Wiring Diagrams, Electric production…

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  The Molimas’ Big English Center

  Apr 2006 - Oct 2012

  English Second Language Teacher

  Teaching Standard English to English non-speaking people. Also President of the English Club of more 158 people during 4 years. Member of the US Embassy English Club CALI and UPC Club. French-English Translator and Interpreter.

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  Centrale Electrique du Congo "CEC" - Turbine Gas Power Plant

  Dec 2011 - May 2012

  Maintenance Engineer

  - Execution & Monitoring of the Plant Maintenance Operations: Transfer/Switch of charges via different lines, and Maintenance of Units Plant Turbines (Dual Fuel BSGT, GT1 & GT2). - Calibration & daily Checking of Metering Instrumentations.- Plant Installations/Facilities surveillance: Checking of Pressure, Temperature, fluid levels... and of the good working of Equipment such Pumps, Compressors, Turbines, Valves, and backup Generators...; - Usage of CMMS (Computerized Maintenance Management System) to 1- Guarantee the good organization of maintenance works (staff, logistics, equipment and activities) and the setting up of the Maintenance Plan PDM … 2- Classify Plant Data for both Technical and Economic Analysis. Show less

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  CONELTA

  Nov 2012 - Jun 2014

  English Second Language Teacher

  Teaching Standard and Technical (Mechanics, drilling, Electricity, Completion, Reservoir) English to workers of HALLIBURTON, SERVTEC and SOCOFRAN

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  Cfao Automotive Equipment 7 Services Congo

  Oct 2013 - Aug 2019

  Service Manager

  1- Management of the After Sales Department: Monthly Revenue target at 90% with an efficient control over operational Costs. KPIs data handling and Insight Interpretation for reaching our Service Strategic Goals. Customers Warranty Claim Management and CSI at 98%. Strategic Marketing with Customers Categorization, Segmentation and Fast Request Management. 2- Operations & Maintenance Management by improving the 7 steps based on the Toyota Production System and Quality (PDCA) cycles for improving the processes; Technicians’ Productivity at 92.5%, and Fleet/Assets Contracts Management Lifecycle; 3- Toyota MC CSEA Standard Implementation Challenge Program: The Cfao Congo Team was awarded the Silver Trophies by TMC in 2015, 2016, 2017, and 2018.4- Technicians Skills improvement via Certification at 97%. For example, the Toyota MC Certifications: TEAM21 & TSA21 (Toyota Technician, Toyota Professional Technician, Toyota Electrical Diagnosis, Toyota Key Instructor, Toyota Service Advisor in the 21st Century, Toyota Warranty & FTRs) at the Toyota Training Center of Douala Republic of Cameroon.5- Work Safety with zero accident at 99.5%. HSE Safety training: Fire Fighting, First Aid Intervention, ISO 9001 on Quality, ISO OHSAS 18001 on Health & Safety Management at BUREAU VERITAS, Republic of Congo-Brazzaville. Show less

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  The International Institute of Akron

  Nov 2021 - Mar 2023

  English, French, Lingala and Kikongo Interpreter and Translator

  Provide Interpretation and Translation Services to IIA Customers.

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  SAP Ariba

  Oct 2022 - Aug 2024

  Currently managing eight customer/Buyer SAP Buying and Invoicing (B&I) projects in the SAP Business Network:■ Lead weekly supplier enablement meetings with customers/buyers.■ Run customers/buyers Supplier weekly Reports to analyze each supplier status : Ready to Transact, Pending PO, Pending Transactions, Completed, Escalated due to: invalid contact, Decline Participation, Unresponsive, Vendor ID Error…■ Customer Supplier Enablement strategy and value proposition : Adoption rate, Spends, Document counts, Risk…■ Daily Customers and Suppliers issue resolution in the SAP Business Network: Supplier TRR resend, Electronic Documents (PO, Invoices, Ship Notices, Order Confirmations…) issues, Admin login, User permissions, Suspended Enterprise Accounts, Support Ticket Monitoring…■ Customers and Suppliers education : How to process Electronic Documents (PO, Invoices, Credit Memos, Ship Notices, Order Confirmations…), How to resend the TRR to Suppliers, How to update/delete supplier records, How to resend TRR to Supplier, How to update profile information, How to find a PO, How to add a sub-User…■ Keep Project tasks on track and deliver Analysis of Project metrics. Show less - Use my expertise and collaborate with team members and customers across the globe to provide detailed solutions that exceed expectations.- Provide inbound application and functional support for all relevant SAP Ariba Solutions (Buying and Invoicing, Sourcing, Risk Management...), both internally and externally, by way of chats, webforms and bilingual phone Calls.- Resolves 80% of Stakeholders’ SAP Business Network Requests/Issues without escalation by applying an efficient root cause analysis to not only provide durable solutions but also to make Customers become SAP Solution Delighted Customer Fans. - Be respectful, fair, gracious, and knowledgeable and uphold the core values established by SAP Ariba. Show less  From October 2022 to April 2023, I was on a part-time fellowship with SAP ISBN Marketing and Solutions (M&S) organization, supporting the both the SAP Operational Procurement and the SAP Supplier Management Teams. I was responsible for bringing market awareness and understanding to the Intelligent Spend business, driving an outside in perspective on not only the current and future challenges facing procurement organizations, also competitive awareness, market and product growth opportunities, and existing solution health.Conversely, I worked closely across the entire M&S organization and into the Customer Success organization to reflect our outside in perspectives to customers and prospects, leveraging solution messaging, participating in Go-To-Market activities, and partnering cross functionally ensuring field and partner readiness. Show less

  • Business Process Consultant

    Dec 2023 - Aug 2024

  • Business Process Associate Consultant

    Jun 2023 - Dec 2023

  • English & French Procurement EU Support Specialist

    Jun 2021 - Jun 2023

  • ISBN Marketing and Solutions (M&S) Fellow

    Oct 2022 - Mar 2023
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  Gilead Sciences

  Jun 2024 - now

  SAP Business Network Supplier Enablement Lead

  1. Supplier Onboarding and Integration: Lead the end-to-end onboarding process for suppliers onto the SAP Business Network platform, including registration, configuration, and training.2. Stakeholder Engagement: Collaborate with internal stakeholders, including procurement, IT, and business units, to define supplier enablement requirements and ensure alignment with business objectives.3. Supplier Relationship Management: Develop and maintain strong relationships with key suppliers, serving as the primary point of contact for SAP Business Network-related inquiries and support.4. Process Optimization: Identify opportunities to optimize supply chain processes through the SAP Business Network, working closely with internal teams and suppliers to implement best practices and drive efficiency.5. Data Management: Ensure the accuracy and integrity of supplier data within the SAP Business Network platform, including supplier profiles, catalogs, and transactional data.6. Training and Support: Provide training and ongoing support to suppliers to ensure their successful use of the SAP Business Network platform, including troubleshooting issues and addressing user inquiries.7. Performance Monitoring: Track and analyze supplier enablement metrics and KPIs to measure the effectiveness of the SAP Business Network program and identify areas for improvement.8. Continuous Improvement: Stay abreast of industry trends and best practices in supplier enablement and SAP Business Network utilization, driving continuous improvement initiatives to enhance the effectiveness of the program. Show less