Ryan Dean, SHRM-CP

Experience

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  State Farm Insurance

  Oct 2004 - Jun 2011

  Various

  • Lead sales professional assigned to lead efforts to improve processes and increase sales growth across all lines of production. • Created and implemented detailed plans to help the office achieve growth goals established by Agency Management Executive in auto, fire, and life lines of business.• Coordinated regular meetings with the team members to monitor progress towards goals.• Met with clients to review current property and casualty policies and make adjustments based on changes in their lives.• Applied good business sense and monitored daily reports to identify possible fraudulent transactions.• Investigated suspicious transactions and made recommendations to management to mitigate risk to organization and our customers.• Specifically recommended by senior leadership to handle highly classified cases involving internal associates which required confidentiality and ability to influence other business leaders through the corporation. Show less

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  Northwestern Mutual

  Jun 2011 - Sept 2013

  Financial Representative

  • Created and implemented comprehensive financial strategies for individuals, families, and companies by applying acquired financial and accounting principles that include both insurance and investments.• Analyzed client’s existing financial situations to develop specific recommendations to influence and help achieve short and long-term goals that are tailored to their particular needs.• Consistently ranked in Top 10 of representatives in region with sales production. • Trained, mentored, and consulted new financial representatives and college interns. Show less

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  COUNTRY Financial®

  Sept 2013 - Apr 2018

  • Provides objective solutions to employee relations issues, including performance management, policy adherence, and workplace investigations. • Facilitates and maintains company’s employer-employee relationships. • Participates in the development, implementation and interpretation of employee relations policies and processes, ensuring that all policies and practices relating to employment are kept up to date with government regulations and company objectives. • Responsible for coaching and training managers and supervising managerial practices to ensure that disciplinary and performance reviews are being done properly. Show less • Develop, enhance, and execute training programs for financial representatives, sales managers, and corporate leadership with various backgrounds and experience.• Provide valuable feedback regarding the strengths and opportunities of the participants by incorporating one-on-one coaching, formal documents for senior management and executives, and group discussions used to educate, motivate, and influence the financial representatives.• Serve as project manager on numerous projects compiling statistics, evaluating data, forming conclusions, and presenting recommendations to leadership to drive improvement to the training material while incorporating multiple delivery programs including Microsoft Office and Brainshark.• Deliver instructor led training in classroom setting and using virtual platforms including LiveMeeting and Adobe Connect. Show less

  • Supervisor - Direct Sales Center

    Oct 2017 - Apr 2018

  • Employee Relations Consultant

    May 2016 - Oct 2017

  • Agency Training Instructor

    Sept 2013 - May 2016
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  RLI Insurance Company

  Apr 2018 - Oct 2022

  Develop and manage employee learning and development programs including leadership development, mentoring, intern programs, underwriter development, insurance, sales and customer service training, professional accreditation programs and tuition reimbursement.Manage employee relations function which provides coaching and support to “people managers” on matters such as individual development plans, performance improvement, job changes and promotions, formulating job descriptions for new positions, employee relations and terminations, and interpreting company policies, guidelines and processes.Provide oversight for Workday Learning Management System in creating effective campaigns to engage learners, track development, provide learning insights on trends and build a culture of learning.Assist in the development of succession planning initiatives including competency development and assessment, leadership training programs, individual development plans, and overall evaluation of leadership potential.Conduct employee and organizational surveys to assess various areas including leadership and supervisory effectiveness and employee morale and effectiveness. Show less Lead facilitator in employee training including management development topics and new employee onboarding.Lead project manager for new HRIS Workday implementation including Workday Learning, Recruiting, and Talent Development.HR lead for RLI's Diversity & Inclusion initiative.Leads hiring process for assigned jobs including sourcing, interviewing, and hiring RLI associates.consultant to employees and managers on various organizational development initiatives such as employee engagement survey, training and development, mentoring, and workforce and succession planning. Show less Provides both tactical and strategic support to managers for all HR functions, while also serving as the primary HR contact to employees for assigned departments and branch locations.Consultant to employees and managers on various organizational development initiatives such as employee engagement survey, training and development, mentoring, and workforce and succession planning.First contact for employees and managers on matters relating to performance and high-potential development to increase productivity and retention including identify training needs, guidance on individual development plans, and talent review discussions. Show less

  • Manager, Talent Development

    Aug 2021 - Oct 2022

  • Lead Human Resources Business Partner

    Mar 2019 - Aug 2021

  • Senior Human Resources Business Partner

    Apr 2018 - Mar 2019
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  Caterpillar Inc.

  Oct 2022 - now

  Developing and delivering learning solutions for Caterpillar's global employees. Leading the design, implementation and support of employee development on career planning initiatives and organizational development programs. Strategic liaison between HR and the Aftermarket Parts global organization to implement HR strategies aligned with business objectives while fostering a culture of employee engagement and professional development.

  • Senior Learning and Development Partner

    Jan 2025 - now

  • Human Resources Consultant

    Oct 2022 - Jan 2025