Alexander Anastacio

Experience

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  MRI E-Cycle Solutions

  Oct 2014 - Aug 2015

  Precious Material Recovery

  • Responsible for dismantling electronics to extract valuable materials and maintaining a daily count of valuable materials collected from all stations in pounds (lbs).• Followed protocols for proper disposal of hazardous materials and proper separation of recyclable vs. non-recyclable materials.• Maintained a safe work environment by following safety protocols and training new employees when needed.

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  Lowe's Companies, Inc.

  May 2016 - May 2017

  Customer Service Representative

  •Provided insight and suggestions on product layout which led to better customer reviews and better sales margins.•Prepared lumber yard for customers, before daily store opening; resulted in efficient sales transactions.•Liaised between internal and external stakeholders for deliveries and pick-ups.•Handled customer complaints and concerns tactfully.•Operated as a team with my co-workers to ensure store functions ran smoothly.

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  LEI Technologies

  Jun 2018 - Aug 2018

  Computer Assembly Technician

  • Provided suggestions on product build SOPs which led to more efficient assembly practices.• Operated as a team with my co-workers to ensure all orders were prepared and delivered on time.• Installed custom images onto servers or computers for clients following their specific requests.• Prepared and assembled various computer hardware for: servers, firewalls, imbedded computers, etc.

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  Independent Electricity System Operator (IESO)

  Sept 2019 - Dec 2019

  Infrastructure Analyst

  • Ensured procedures were followed to allow lease rollovers to be conducted accurately and in a timely manner.• Managed and updated inventory as needed to maintain an accurate and current record of company assets.• Ensured sensitive data was disposed of securely and efficiently.• Configured laptops and PCs so they were ready and secure for end users.• Ensured servers and network equipment functions were supported as needed to allow effective up times.• Ensured end user’s cellphones were in working order and recorded accurately. Show less

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  North York General Hospital

  Sept 2019 - Dec 2019

  Information Services Intern

  • Provided insight on the change of IT processes resulting in more efficient workflow.• Worked with project managers and participated in the creation and deployment of projects.• Imaged and deployed PCs as required by business needs.• Handled end user support tickets to allow the hospital to function efficiently and effectively usingmultiple administration tools and Active Directory.

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  RELECTRONIC-REMECH Inc.

  Jan 2020 - May 2020

  Electronic Repair Technician
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  2Keys, a subsidiary of Interac Corp.

  May 2020 - Jan 2022

  Security Operations Center Operator
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  Independent Electricity System Operator (IESO)

  Jan 2022 - now

  Information Security Specialist