Mihai Ispir

Mihai Ispir

Industrial & Technical Director

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location of Mihai IspirBucharest, Romania

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  • Timeline

  • About me

    🚀 System Engineer | Customer Success at Veeam System Engineer at Veeam | Designing resilient backup & DR for VMware, Hyper-V & multi-cloud. Focused on performance, automation & secure data continuity.

  • Education

    • Universitatea „Spiru Haret” din București

      2008 - 2011
      Bachelor's degree Information Technology
  • Experience

    • DUQUEINE Group

      Dec 2005 - Sept 2018
      Industrial & Technical Director

      • Leading and managing the industrial engineering and technical teams to achieve operational excellence.• Developing and executing the technical vision and strategy for the organization.• Identifying opportunities for process optimization and implement best practices to enhance efficiency and reduce costs.• Overseeing the design and implementation of new technologies and methodologies to improve production and operational processes.• Managing large-scale industrial projects from conception through execution, ensuring they are completed on time and within budget.• Providing technical guidance and support to teams on engineering, manufacturing, and operational issues.• Ensuring compliance with industry standards, safety regulations, and environmental policies.• Working closely with other departments, including R&D, production, quality assurance, and supply chain, to facilitate collaboration. Show less

    • Atos

      Jul 2021 - May 2025

      • Creating and updating the high level design and low level design.• Designing and implementing IT solutions that meet the needs of the client (a large company from the pharmaceutical industry) and align with industry best practices.• Ensuring solution alignment with standards and compliance policies, integrating technologies like VMware VxRail, Palo Alto, NetApp & VEEAM.• Ensuring that solutions comply with relevant standards, regulations, and security policies.• Collaborating closely with customer to understand their business objectives, translate them into technical requirements, and create scalable, efficient, and resilient infrastructure landscapes.• Conducting workshops and presentations to educate clients about potential solutions.• Overseeing the implementation of the solutions ensuring adherence to design specifications by working with cross-functional teams.• Staying current with emerging technologies, trends, and best practices in the IT infrastructure domain.• Providing expert guidance on cloud infrastructure topics.• Analyzing existing infrastructure for performance bottlenecks and recommending improvements.• Providing ongoing support and troubleshooting for implemented solutions.• Managing architecture team allocated to the account to ensure successful implementation of their goals. Show less • Creating and update HLD & LLD for customer projects (a large company from the pharmaceutical industry).• Developing guidelines and best practices to streamline infrastructure development and operations.• Collaborating closely with stakeholders to understand the design and solution and translate them into technical requirements and update documentation accordingly.• Assessing and recommend technologies and tools that meet organizational needs and drive innovation.• Staying current with emerging technologies, trends, and best practices in the IT infrastructure domain.• Collaborating with project teams to implement architectural designs, providing technical oversight, and ensuring adherence to design specifications.• Addressing technical challenges and guide teams through troubleshooting and resolution.• Provide technical leadership and mentorship to junior engineers and architects. Show less • Deploying, configuring, and managing VMware vSphere environments, including ESXi hosts and vCenter servers.• Monitoring and optimizing the performance of virtual machines (VMs) and underlying hardware.• Implementing best practices for VM lifecycle management, including provisioning, cloning, and migration.• Installing configuring and maintaining Windows Server operating systems.• Implementing security measures and updates to safeguard Windows Server environments.• Using monitoring tools to proactively identify and resolve performance issues within virtual and server environments.• Providing technical support for VMware and Windows Server-related incidents and service requests. Show less

      • Customer Landscape Architect

        Nov 2023 - May 2025
      • Technical Solutions Architect

        Apr 2023 - Nov 2023
      • VMware Infrastructure &Windows Server Administrator

        Jul 2021 - Apr 2023
    • Veeam Software

      May 2025 - now
      System Engineer Customer Success

      Designing and optimizing backup and data management architectures with Veeam Data Cloud solutions, ensuring alignment with enterprise standards and customer objectives for resiliency and scalability.Engaging with customers in a consultative manner during renewal cycles, assessing evolving requirements and demonstrating how Veeam’s platform delivers continuous value and ROI to drive high retention.Implementing Veeam backup and recovery solutions across complex virtualized and hyper-converged environments – including VMware vSphere/ESXi, Microsoft Hyper‑V, and Dell EMC VxRail – to ensure efficient data protection and rapid recovery.Integrating Veeam within enterprise storage and network ecosystems, including NetApp and Dell EMC storage systems, Palo Alto Networks firewalls, Sophos security solutions, and F5 BIG‑IP load balancers, to provide comprehensive and secure data protection across all infrastructure layers.Leveraging expertise in core services (Active Directory, DNS, DHCP) to seamlessly integrate Veeam solutions into customer environments, ensuring reliable authentication, name resolution, and network configuration for all backup operations.Conducting technical workshops, health checks, and environment audits to educate customers and identify optimization opportunities, proactively enhancing system performance and customer satisfaction ahead of renewals.Collaborating closely with account managers, support teams, and product specialists to resolve complex technical issues, advocate for customer needs, and ensure a smooth experience that leads to successful renewals and long-term loyalty. Show less

  • Licenses & Certifications

    • Technician for detection systems, video surveillance

      RQM Certification
      Mar 2021
    • Occupational health and safety specialist

      LERUS SRL
      Sept 2010
    • Overhead Crane Operator

      AgroTagi Ing SRL
      Nov 2008
    • Forklift Operator

      AgroTagi Ing SRL
      Jun 2008
    • Social and civic skills

      EPC - European Project Consulting S.R.L.
      Apr 2014
    • Entrepreneurial skills

      EPC - European Project Consulting S.R.L.
      Apr 2014
    • SOPHOS CERTIFIED ENGINEER

      Sophos
      Jul 2020
    • Manager in Armor

      Institute of Leadership & Management UCU
      Jun 2013
    • Process improvement manager

      EPC - European Project Consulting S.R.L.
      Apr 2014