Vanessa Walker

Vanessa Walker

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location of Vanessa WalkerBloomington, Illinois, United States

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  • Timeline

  • About me

    Director Integrated Solutions Department: Acquisition/Service, Billing/Payments at State Farm Mutual Auto Ins

  • Education

    • Eastern Illinois University

      1981 - 1983
      Bachelor of Science (BS) Computer/Information Technology Administration and Management
    • University of Illinois Springfield

      1987 - 1990
      Master of Business Administration (MBA) Finance and Financial Management Services
  • Experience

    • State Farm ®

      Oct 1994 - now

      Program Director with responsibility for the effective management of business product budgets with a high degree of customer and organizational impact. Provided leadership, planning, direction, support and vision. Key role is to communicate, collaborate, confront business realities, influence, and serve as a change agent to drive customer solutions. Resulted in successful agile and waterfall implementations of enterprise-wide as well as product applications deploying for customers and sales associates. Show less Responsible for managing a team of Auditors overseeing internal operating controls, processes, and practices. Conducted presentations enterprise-wide on the new IT Process audits using the COBIT approach. Educated business partners and provided consulting services around the approach and developed recommendations and reports based on audits, presenting ideas to leadership. Provided help with professional development and educational plans for team members, and allocated resources and individuals in accordance with skills and schedules. Show less

      • Director Integrated Solutions Department: Acquisition/Service, Billing/Payments

        Sept 2011 - now
      • Leadership Development Associate/Director Enterprise Services

        Jan 2010 - Sept 2011
      • Audit Manager

        Jul 2008 - Jan 2010
      • Insurance Agent

        Jul 2006 - Jul 2008
      • Director - Business & Technology Integration Office

        Feb 2002 - Dec 2006
      • IT Manager, IT Analyst, various IT roles

        Oct 1994 - Feb 2006
  • Licenses & Certifications