
Niti Chugh

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About me
1×Salesforce and 1×Copado Certified Project Manager | Customer Transformation | Digital Services at PricewaterhouseCoopers (PwC)
Education

Air Force School, Ambala Cantt
2008 - 2009High School Non-Medical
Kurukshetra University
2009 - 2012Bachelor's Degree Information TechnologyBachelor of Science (Information Technology)
Experience

Infosys
Oct 2012 - Jun 2019Project: HSBC Bank (UAE) - Banking (Dec 2018 - June 2019)Data validations using QlikView.Email testing using whitelisted devices.Reviewing the test cases and test results of peers.Performing test case execution and bug reporting, tracking using HPQC tool.----------------------------------------------------------------------------------------------------Project: Royal Bank of Scotland Group (RBS Group, UK) - Bankline - Corporate Banking (Feb 2015 - Dec 2018)Analyzing business and functional requirements, Test Scenarios and Test Case Preparation and Execution, Defect Reporting, tracking and retesting defects.Driving and attending Defect Triages, Status Calls and other Internal calls.Coordinating with third party teams and taking ownership of testing deliverables. Managing team and reviewing work performed by team members.KTs and doubt clarification sessions to new joiners and existing team members in the project.Creating Daily Status Report, Test Plan, Test Readiness Review, Test Completion Report, Testing Is Complete Document, Requirement Traceability Matrix (RTM).Around Corporate banking application As a customer, initiating payments, managing its users, managing its accounts (Internal/External), managing billing activities. Areas of focus included payments infrastructure (Standard, CHAPS, International, Fund Transfers, and Inter Account Transfer etc.) and their routing via various payment engines like CPS and Propay. Maintenance of various types of valid accounts (domestic, International, debit, deposit. current, NOSTRO, VOSTRO etc.) and monitoring their transactional activities. Show less Project: Royal Bank of Scotland Group (RBS Group, UK) - Bankline - Corporate Banking (Feb 2015 - Dec 2018)Analyzing business and functional requirements, Test Scenarios and Test Case Preparation and Execution, Defect Reporting, tracking and retesting defects.Driving and attending Defect Triages, Status Calls and other Internal calls.Coordinating with third party teams and taking ownership of testing deliverables. Managing team and reviewing work performed by team members.KTs and doubt clarification sessions to new joiners and existing team members in the project.Creating Daily Status Report, Test Plan, Test Readiness Review, Test Completion Report, Testing Is Complete Document, Requirement Traceability Matrix (RTM).Around Corporate banking application As a customer, initiating payments, managing its users, managing its accounts (Internal/External), managing billing activities. Areas of focus included payments infrastructure (Standard, CHAPS, International, Fund Transfers, and Inter Account Transfer etc.) and their routing via various payment engines like CPS and Propay. Maintenance of various types of valid accounts (domestic, International, debit, deposit. current, NOSTRO, VOSTRO etc.) and monitoring their transactional activities.----------------------------------------------------------------------------------------------------Project: Suntrust Bank (US) - Lending Space - Mortgage (Feb 2013-Feb 2015)Well experienced in developing the test cases where requirements changefrequently or loosely defined. Reviewing the test cases and test result.Performing test case execution and bug reporting, tracking using HPQC tool. Show less
Test Analyst
Jul 2017 - Jun 2019Test Engineer
Jun 2014 - Jun 2017Testing Executive
Feb 2013 - May 2014Testing Trainee
Oct 2012 - Jan 2013

Accenture
Jun 2019 - Sept 2021Senior Software Test Analyst1. Project: IDFC First Bank (India) - Salesforce Lightning - Financial Services Cloud (June 2020 - Present)Leading Testing Team, Planning Test Deliveries, Test Planning, Effort Estimations, Driving Scrum calls, Driving Testing Status Calls, Driving Defect Triage calls, Requirement Analysis, Test Execution, Testing Progress Reports, and Defect Reports for SIT/UAT phase.Mentoring team with requirement understanding, and testing approach for simple and complex requirements.API request and response validation using Integration messages.Writing Automation test scripts in Selenium WebDriver in Java with Data-Driven/Keyword Driven and TestNG Framework.---------------------------------------------------------2. Project: Sky (Germany) - Salesforce Lightning - Service Cloud (April 2020 -May 2020)Working in an agile model, assessing user stories for automation planning.Writing Automation test scripts in Selenium WebDriver in Java with Cucumber and TestNG Framework.Defect Reporting and tracking. Automation planning and progress reporting.Code update to Github.Handling Status calls, and other internal calls.Ownership of Salesforce automation, relevant user stories.Demonstration automation progress in the client demo calls.---------------------------------------------------------3. Project: Hewlett Packard Enterprise (US), Salesforce Sales Cloud/ SKUID (July 2019 to March 2020)Working in an agile model, analyzing requirements based on user stories.Analyzing functional requirements, Test Scenarios, and Test Case Preparation, Test Case Execution, Defect Reporting, tracking, and retesting defects.Handling Demo calls, status calls, and other internal calls.Interaction with Business Analyst, Software Developers, and Data team.Ownership of modules, relevant user stories, and team handling.E2E functional testing involving SKUID UI, QlikSense UI, API calls, and data validation using MongoDb queries. Show less

IBM
Sept 2021 - Sept 2022Senior Advisory Technical Services Test Specialist- Collaborate with Scrum Master to plan and coordinate test deliveries, ensuringprioritized user stories for testing and managing testing tasks to align with delivery timelines- Apply technical expertise to ensure appropriate test coverage, analyze results, andaddress concerns, while managing JIRA Agile application and driving testing status calls- Coordinate test planning and execution, estimate efforts, and create reports, whileperforming API and backend data validation, developing automation scripts, anddemonstrating progress to clients Show less

PwC
Sept 2022 - nowProject Manager- Lead the understanding of business requirements and plan design and development forSalesforce CRM applications while optimizing project processes for enhanced teamperformance- Identify, install, and manage automation tools to support software management,facilitating agile ceremonies, including scrum calls and defect triage, and drive effectivecommunication with teams- Validate data using SQL, NoSQL, Unix, and APIs, addressing technology limitations andresolving issues raised in management tools like JIRA and ALM/QC- Prepare sprint plans, project progress reports, and test planning documents, executingfunctional test scripts for system testing, integration, and user acceptance, while alsodeveloping Selenium WebDriver automation scripts in Java with Cucumber and TestNG Show less
Licenses & Certifications

IT OPS-IVS Core T102 Technical(Testing Advanced)
Infosys
IVS Technology Selenium 301 (Selenium Basic)
Infosys
T101-Web Fundamentals
Infosys- View certificate

Salesforce Certified Administrator (SCA)
Salesforce 
It OPS-IVS T100 Technical (Testing Basic)
Infosys
IVS Technology SP-3 DW L100 (Datawarehouse Testing)
Infosys
Languages
- enEnglish
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