Hepsibah Samuel

Experience

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  IBM

  Feb 2009 - Mar 2011

  Project Management Office

  Worked in the project office team & Reported Project & Portfolio Manager. Where I managed strategic and tactical projects using onshore and offshore team members organized in a matrix environment. Managed projects through all phases from discovery through deployment. Effectively managed complex and high impact projects, one with a $3 million budget and 30 team members.• Drove a robust qualification, reliability and design verification process. Collaborated with IT and business experts through all phases of a project to ensure delivered solutions brought business value.• Lead geographically and culturally diverse cross-functional teams for large projects across departmental and business units.• Actively Tracked internal and external project risks where each risk was graded for probability and impact. Implemented communication plan to escalated risks as appropriate.• Proficient in the project gating process where projects are estimated for cost, duration and business benefit. Established initial project budget and regularly tracked actual cost to projected cost.• Coordinated testing effort for project and tracked internal and external project risks. Worked closely with deployment team to successfully promote hundreds of integrated modules for deploy.• Implemented many process improvements to streamline system development life cycle and mentored others on new procedures. Show less

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  Cisco

  Sept 2011 - Dec 2013

  Project Manager

  Responsibilities: My role consists of analyzing and creating operational efficiencies & within the system/network infrastructure by designing and implementing a scalable, reliable and redundant IT Infrastructure that aligned with the current strategic business growth• Created dashboard tool and improved partner-agent user-experience and productivity by 200% faster system login • Provided coordination and strategic planning of project implementations• Maintained organized project scopes, mitigated scope creeps, and instituted change orders.• Led briefings on strategy planning and status for executive management to review and appraisal.• Led remediation projects focused on the identification, stabilization, and certification of critical LAN/WAN Telecommunications equipment (350 Sites)• Developed maintained and accomplished detailed project plan, ensuring major milestones and timelines for all projects are met as agreed with clients, manage virtual teams, completing projects within scope, budget and schedule.• Prepared bids and execute RFQ as requested by clients, managed vendors and third-party relationships.• Project lead for the design and successful implementation of a LAN/WAN and WLAN expansion at all Telstra locations and main office. Show less

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  Infosys

  Feb 2015 - Mar 2016

  Project Manager

  Managed a team of 120+ engineers, Developers & testers responsible for server, network, security, compliance, application. Provided strategic and day to day leadership to the enterprise applications and business intelligence groups. Managed the applications portfolio (performance, cost, schedule, and quality as well as ensured plan for development, verification, validation, sampling, and production manufacturing of product are comprehensive, with the inputs from project team). Implemented and drove the changes complying with QSS specifications and other TI best practices• Collaborated with executive management and business units so the IT plans and priorities aligned to maximize business value and meet compliance requirements• Established a company-wide communications plan for the full project and release transparency. Ran bi-weekly status meetings with Homesite executive management• Orchestrated PMO practices. Developed a project roadmap and established tools and processes for managing from concept to deployment. Implemented hybrid Agile/Waterfall development methodology• Aligned QA with development. Improved test procedures• Redesigned a technical architecture committee. Documented existing systems and began developing a future architecture model• Ensured adherence to common processes, such as the Product Lifecycle Management (PLM) process, and the Software Development Lifecycle (SDLC).• Provided a platform for communication and relationship management -- engage stakeholders for buy-in, relieve bottlenecks & complexity.• Provided Consistent feedback on performance monitoring, information, and reporting; helped in detect the root cause of problems.• Created and maintained process flow diagrams and documentation of procedures to desktop support teams. Show less

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  Shell

  Nov 2016 - Jul 2018

  Project Manager

  Project Management & Service Support for Shell IT firm demonstrating project management over large-scale, Small scale and complex technology initiatives. Implemented end-to-end Agile/Edge Projects, Customer Portal Integration and Data Conversion and integration. Managed budgets of up to $60M and cross-functional teams of up to 200+. Coached and directed cross-functional, and matrix teams involving Landscape Mgrs., developers, Testers, analysts and network specialists. Drove the high-quality completion of systems engineering, software/database development, and enterprise-wide implementation projects for Internal Stakeholders.• Managed multiple projects across all phases of development and adjust project milestones. Monitor workflow and make timeline adjustments as needed. Work as part of an interdisciplinary team to achieve project milestones. Collaborate with developers to plan project sprints. Develop status reports, cost estimates, and resource plans. Make vital decisions and drive decision-making across projects• Supported development and software quality assurance team to ensure optimal progress and product stability for end users.• Collaborated with cross-functional leaders and experts to innovate and deliver functional training to critical and specialized product teams. • Continuously improved new cultural immersion program through creative experiences to delight and engage new hires across all functions and levels with 20+ monthly new hires. • Synchronized with the team to prepare Design and deliver cloud-based solutions combining Compute, Network, Storage, Hybrid Integration, Orchestration, Collaboration, Data Management, and Tools and Monitoring into public cloud solutions to address business, technology gaps, and support advancement of cloud computing.• Executed ‘First Build’ process for cloud architectures. Installation, configuration, monitoring of Dev, Test, Production Cloud environments Show less

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  VMware

  Sept 2018 - Aug 2019

  Senior Project Manager

  Sr IT Project Manager leading several key Information Security initiatives & IT projects. Am responsible for coordinating multiple teams to review and identify critical risks, develop remediations without adversely affecting user experience. I coordinate and lead regular Networking & Infra projects, & Datacenter projects. Enforce regular team meetings Provide regular status communications conduct a regular risk analysis to identify potential pitfalls and develop mitigation plans Review and manage changes in scope, schedule and budget Ensure resource availability and allocation create and maintain comprehensive project documentation.• Managed multiple projects across all phases of development and adjust project milestones. Monitor workflow and make timeline adjustments as needed. Collaborate with developers to plan project sprints. Develop status reports, cost estimates, and resource plans. Make vital decisions and drive decision-making across projects• Supported DC migration Projects & Network Infra projects across EMEA, APAC & US.• Collaborated with cross-functional leaders and experts to innovate and deliver functional training to critical and specialized product teams. • Executed content migration project from Source to Drupal. Show less

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  Kyndryl

  Aug 2019 - Apr 2022

  Program Manager

  As Program Manager at Kyndryl, holding program management, pre-sales, infrastructure, customer user experience, and business value creation, I have working across North America and globally, I have closely collaborated with REDHAT on multimillion-dollar opportunities in RedHat product deals worth $10M.1. Developed, stitched, and collaborated on technical architecture efforts for multimillion-dollar opportunities in RedHat product deals.2. Led successful business transformation projects from proposal preparation (RFIs, RFPs, RFQs) to bid management, pricing estimations, and collateral preparation for greenfield, brownfield, and AMS (Application Managed Services) projects.3. Demonstrated thought leadership in various projects and exercise opportunities.Led global teams, managing projects across the US, Europe, EMEA, the Middle East, and Eastern countries.4. Leveraged data and industry expertise to strategically develop and deliver offerings from exploration to launch.5. Managed individual product backlogs for specific customer implementations, working across cloud and infrastructure partner teams.6. Developed a strategic vision for the next generation of RedHat products by collaborating closely with designers, developers, and sponsored users. Show less

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  Aptean India

  Apr 2022 - May 2024

  Senior Manager

  As a Leader and Senior Manager, R&D am highly qualified professional with extensive experience and thought leadership in multiple areas of specialization. I am excelling in managing multiple products and adept at proposing product development strategies. Keeping up to date with technology trends, I ensure efficient delivery, quality, and cost management of projects. Additionally, am responsible for recruitment and can independently evaluate and implement processes.Key Highlights:1. Led solutioning, research, and development team for two ERP products, implementing customized ERP application projects worth $1M in the ERP industry.2. Drove and delivered opportunities worth $11M to $19M related to Application Management Services (AMS) for Fortune 500 customers.3. Led opportunities for cloud transformation and upgrades worth $1M across public cloud platforms (AWS, Azure).Provided advisory support to the global leadership team as part of the 10x Initiative & initiated Technical Council and ERP product primes, ensuring delivery partners align with key business transformation roadmaps and ERP consolidation paths to yield annual benefits in people, process, and technology.4. Evangelized the use of Hybrid Agile and AI tools, enhancing existing applications and infrastructure for immediate results while focusing on future roadmaps.5. Demonstrated eagerness to learn, adapt, and share knowledge for the success of self, team, and organization Show less