
Claire O'Neill
Music Business Seminar Coordinator

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About me
Experienced event leader with a love of data, focused on executive, tech and charity events
Education

Northeastern University
2004 - 2008BS Music Industry, Business AdministrationActivities and Societies: -Secretary, Music and Entertainment Industry Student Association -Concert Manager, Soloist, and Member of NU Choral Society and Chamber Singers -Member of Council for University Programming -Cum Laude-Dean’s List-Merit Scholarship Recipient-Voice Scholarship Recipient
Experience

California Lawyers for the Arts
Sept 2010 - Feb 2012Music Business Seminar CoordinatorMaintain overall responsibility for an annual day-long, 200-attendee Music Business Event by:-Recruiting top music industry executives and attorneys as panelists-Building and training a corps of 20 volunteer staffers -Planning event programming, scheduling, event marketing, PR, and promotions.-Coordinating venue management and event flow.-Overseeing all operations the day of the event to ensure the event runs smoothly.

Bay Area Producers Conference
Sept 2011 - Sept 2012Stage ManagerI aided in the stage management of the Bay Area Producers Conference's Battle of the Bands in September 2011 and September 2012.

World Arts West
Feb 2012 - Oct 2012Marketing and Development AssistantWorked in tandem with the Executive Director to increase visibility, effectiveness, and long-term sustainability of our arts programs, including monthly events at San Francisco City Hall, and the San Francisco Ethnic Dance Festival. Responsibilities included: -Coordinating special fundraising events and programs such as the annual Benefit Evening and the highly successful raffle-Laying out, proofing, calendaring, and sending of all online newsletters-Creating and maintaining the grant deadline calendar-Writing, designing, and preparing direct mailings with the Executive Director-Maintaing prospect and current donor files-Assisting with corporate sponsor proposals and reporting-Acting as chief editor for all grants and marketing materials Show less

Jewish Family and Children's Services of San Francisco, the Peninsula, Marin and Sonoma Counties
Oct 2012 - Dec 2014Successfully direct the Friends Campaigns and other aspects of annual giving: strategize and evaluate cultivation, stewardship and recognition events, project manage and write three major mailings and targeted appeals for special projects, create and follow a detailed year-long timeline, prepare and monitor the annual giving budget, and create lasting partnerships by communicating over 18,000 donors with gifts under $1,000. Coordinated the implementation of the two annual Galas. Created and implemented an on-site fundraising plan at the Galas that increased income from the previous year by 14%. Worked in tandem with board and committee members, while cultivating new relationships with important donors
Annual Giving Manager
Apr 2013 - Dec 2014Development Associate
Oct 2012 - Apr 2013

Magic Theatre
Jan 2015 - Oct 2016Director of DevelopmentAt a $1.9M arts organization, hold complete responsibility for all contributed income, donor relations, and special events:- Manage a three-person development team in the areas of institutional giving, special events, and donor acknowledgement- Maintain a portfolio of 90 major donors, solicit gifts up to $25,000, assist in successful asks of up to $100,000, and increased overall individual and board giving by 22% in FY15 and 36% in FY16, year-over-year- Developed strategy with and oversaw an institutional giving manager to increase corporate, foundation, and government grants by 48%- Created a new method of online giving, which increased the number of new, low-end donors by 15%- Plan and execute over 36 cultivation and fundraising events annually, increasing special events income by 42% in FY16- Conceptualized a new, exclusive fundraising event, brought it through management and board approvals, and worked with the development committee to bring in an additional $16,000- Recreated and expanded a development committee of eight board members and donors Show less

Entire Productions Inc.
Oct 2016 - Apr 2019Works hand-in-hand with event & meeting planners, venues, and corporations to design meaningful and memorable event experiences in line with client objectives and budget. Sources and works with talent of every genre and discipline worldwide to exceed expectations in providing the highest quality of performance, exceptional repertoire, and custom programming. Opened the London Office of Entire Productions in April, 2018 and proactively manages communication with new clients in the London area. Show less
Account Executive, Experience Design
Feb 2018 - Apr 2019Production Services Manager
Oct 2016 - Feb 2018

ILEA Europe
Jan 2019 - Feb 2020Director, Programmes & EducationThe International Live Events Association, or ILEA, is the association for event industry professionals that are passionate about knowledge, networking and event creativity. ILEA provides an inspiring platform for the best practitioners in the creative event industry to connect and share ideas. Membership grants access to a global network of 5,000 event professionals, monthly educational and networking events and a platform for professional promotion of yourself and your company.

Salesforce
Apr 2019 - nowOversee strategic management of the events portfolio of the Ohana Floor, a state-of-the-art events space at the top of Salesforce Tower (Heron Tower)Serve as Single Point of Contact for meetings and events for the REWS Ticketing system, managing enhancements, building over 10 dashboards for global teams, and working hand-in-hand with senior stakeholders to continually improve reporting and data quality.Serve as Outforce UK President, leading a team of 15 volunteers to produce over 10 events annually, log over 1000 volunteer hours as a team, and work with UK Executives to create institutional change for Equality within the UK Salesforce organisation.Awarded the 2021 UKI Equality Award for my leadership of Outforce as well as driving equality and inclusion for every Equality Group in the UK. Show less Produced over 55 virtual and in-person events, end-to-end, raising almost £1.5 million for charity, overseeing over 3,000 guests, and supporting over £5 million in sales.Piloted and launched the 'Ohana Floor pass, which has subsequently been rolled out to other 'Ohana Floors, world-wide.Led the charitable programme for the London 'Ohana Floor, allowing charitable organisations to freely host events during weeknights and weekends.Received the global MVP award for launching and implementing a new Salesforce events system for over 150 event producers in over 27 countries. Show less
Manager, Hospitality and Events
Aug 2022 - nowAssociate Manager, Hospitality and Events
Aug 2021 - Aug 2022Event Supervisor
Apr 2019 - Aug 2021
Licenses & Certifications

Cvent Event Marketing Strategy Certification
CventFeb 2020
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