Mayur Gawade

Experience

• 

  Jubilant foods Pvt.Ltd

  Sept 2009 - Aug 2010

  Shift Manager at Jubilant Foods Pvt Ltd (Domino's Pizza)

  Domino’s Pizza is the makers of hot, fresh and tastiest pizza as well as Delivery experts, I was worked with Nerul outlet Apart from being responsible for the shift operations, I was responsible for managing store operation, focused on delivery, daily inventory, daily sales, arranging parties and outdoor catering for the Clients (the famous ODC at D.Y.Patil Stadium for IPL 2010).Key Outlet Related Responsibilities:Achieving sales targets for the shiftEnsuring that the shift is profitablePreparation of Reports & Month End ReportsEnsuring that overall quality, service & cleanliness is as per company standardsEnsuring Customer satisfaction Show less

• 

  Dish Hospitality Pvt.Ltd

  Nov 2010 - Oct 2012

  Manager

  Manager at Dish Hospitality Pvt Ltd. (WADHWAN GROUP).Working with CINNABON INDIA. Brand Cinnabon is a very famous U.S brand serving world famous cinnamon rolls, sandwiches and beverages, where the production of rolls and sandwiches are done at the outlet itself right from preparing the dough to rolling and to the baking. At Cinnabon we BAKE FRESH ALL DAY.Did the entire setup of the new outlet (Breach Candy) opening including equipment setup, coordinating with support functions, vendor development, Training staff, Sales projections’ P & L, Active part in new outlet openings including training of the entire new team.Helped Manager to Recruited of staff.Other day to day duties like inventory management, indenting audits, briefings, maintaining quality and service levels.Heading all the setup, functioning and coordination of outdoor caterings. in charge of marketing and tie ups for sales building activities for particular outlet, currently working as Manager for Cinnabon retail outlet at Breach Candy. Show less

• 

  Fun Multiplex Pvt Ltd

  Oct 2012 - Sept 2013

  Assistant Manager Cinema Operations

  Defining objectives to the team consisting of 50 frontline officer & staff.Ensuring the maximum Sales and Service from the Box Office.Ensuring the maximum sales at concessions, monitoring the food cost, ensuring maximum no. of transaction for Improving the SPH (Sales Per Head).Oversees the services of Cinema from Box-Office to Concessions.Planning and organizing effective corrective actions.Planning and organizing sales promotional activities like in house promotional activities & customer loyalties programs for customer retention.Handling F&B Services launching of the product.Updating the stocks on regular basis & ensuring optimum inventory levels of various kinds according to the needs and trends.Identifying the skill gaps for the teams and organizing on-the-job training, team Mentoring for effective floor management.Collecting & reviewing guest feedback for positive changes resulting in greater Guest satisfaction.Make rosters on a weekly basis for box office, ushering, concession staff, support staff and strictly control manpower costs.Handling the overall operations of the Cinema.Control costs. Show less

• 

  Adlabs Imagica

  Oct 2013 - Dec 2014

  Assistant Restaurant Manager

  Handling a Casual dine restaurant with 240 covers & banquet hall of 1000-1200 pax Strong focus on operations, guest service and food and beverage quality.Well-versed with budgets and financials, as well as excellent operational knowledge in the F and B and ensurecompliance to procedures and standards Strong ability to generate revenue through promotions and sales andensure daily budget and cost control are monitored.Record and analyze budget for Restaurant.Ensure all cashiering procedure are processed in compliance with accounting standards Monitor and Minimize wastage of consumable and maintain staff productivity ratio. Show less

• 

  Yellow Banana Food Company Pvt Ltd

  May 2015 - Dec 2015

  Assistant Restaurant Manager

  Responsible for effective and efficient operation of the restaurant on a daily basis. Selection, development and Performance management of employees.Conducting monthly stock inventory of cutlery and crockery, investigating discrepancies and placing orders when required.Optimize profits and ensure that guests are satisfied with their dining experience.Leading daily staff briefings to discuss targets and special offers and to ensure that all Team members have a full knowledge of the menu. Adhere to company standards and service.Increase sales and minimize costs, including food, beverage, supply, utility and labor costs.Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining.Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and standards.Estimate food and beverage costs. Supervise portion with head chef control to minimum wastage. Show less

• 

  Shoppers Stop

  Jan 2016 - Apr 2022

  Department Manager

  Retail OperationsAssisting in formulating business plan for retsailing activities & development in the region in consultation with top Management for organizational development.Accountable for demand forecasting & ensuring optimum inventory levels to meet the market requirements.Getting customer issue solved in mentioned time frame. Training & DevelopmentHad been giving training to CCA’s & Brand associates for the Product Knowledge, Retail selling Skills, First Citizen Loyalty program & fiber to fabric sessions. Also had groomed subordinates to grow internally through PDC.Team ManagementMonitoring, training & motivating the manpower & ensuring quality services in the market.Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and Meeting of individual & group targets.Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.The Accountabilities:Responsible for National & International Brand of Men’s formal, non apps, leather, Kids & Home category.Effectively managing a team of 10 CCAs and 60 brand associates.Coordinating with vendors and merchandiser for stock, RTV and offers.Maintaining database of customer.Taking care of daily global count and inventory Maintaining Retail standard for providing better atmosphere to the customer for the happiest shopping.Taking care of VM and Retail Audit to maintain the Retail standard for the store.Building and retaining customer relationship through continuous follow up with customer.The Attainments:Won store level and zone level award for target completion with Best Department Manager & team certificate for several periods.Successfully certified Train The Trainer Programme , assigned a Trainer for the Store. Three of the sales staff got promoted as Team manager for customer service desk.Additional Training: Show less

• 

  Consolidated

  Apr 2022 - now

  Store experience manager