
Yasmin Ryan
Project Assistant

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About me
Senior Performance Improvement Manager @ MedStar Health | Process Improvement Specialist, Championing Positive Change in Non-Profit & Healthcare
Education

Professional Development Ireland
2019 - 2019Lean Six Sigma Green Belt Lean Manufacturing Tools
University College Dublin
2009 - 2013Bachelor of Arts - BA History, English Literature, German LanguageActivities and Societies: Drama Society, Film Society, English & Literary Society, Historical Society.

National Institute of Public Administration
2021 - 2022Bachelor's degree Change Management
Griffith College Dublin
2018 - 2018Postgraduate Degree Project Management (PMP)PMP accredited by Institute of Commercial Management
Experience

Mace Promotions
May 2012 - Sept 2012Project AssistantProviding administrative assistance to the Office & Finance Manager.

Thunder Road Cafe
Jan 2013 - Aug 2014Team LeadStaff TrainingShift rotation and changeover managementCustomer service

Health Service Executive
Aug 2014 - May 2023• Established Ireland's national trauma system, securing multi-million-dollar funding and collaborating with diverse stakeholders, through the application of strong project management and leadership skills.• Enhanced program performance with streamlined reporting and recruitment tracking systems adopted by major trauma centers (level 1 trauma centers), utilizing data analysis and process improvement methodologies.• Organized successful international conferences and WHO training, employing event planning, networking, and cross-cultural collaboration skills.• Managed end-to-end project for e-learning platform serving EMS frontline staff, overseeing collaboration between clinical experts and design teams to deliver a comprehensive and engaging education module. Show less • Oversaw administrative functions for the Chief Clinical Officer and Clinical Design & Innovation Section, managing a team of eight, resulting in efficient operations.• Successfully recruited and retained Clinical Leads, managed critical data, and supported external communications, successfully managing human resources and communication requirements.• Implemented process enhancements within the Section, leading to more streamlined and efficient business management practices, highlighting strong process improvement abilities.• Coordinated the National Service Plan and actively contributed to the Review of National Clinical Programs, directly contributing to national healthcare improvements.• Boosted the Section's Twitter presence by an impressive 104%, by taking implementing a targeted digital marketing and audience engagement campaign. Show less • Monitored the performance of 40 National Clinical Programs and coordinated high-level groups, through project coordination and performance evaluation.• Oversaw workflow, document drafting, and report preparation for the Division, leading an 8-person team, by employing strong leadership and organizational skills.• Successfully led the preparation and coordination of the 2018 Clinical Strategy & Programs Operational Report, ensuring alignment with senior leaders and using report preparation and project management skills.• Conference Coordinator for the 17th International Conference on Integrated Care (IFIC), demonstrating event coordination and project management expertise. Show less • Provided critical administrative support to the Director General, including presentation preparation.• Liaised with senior leaders, Government officials, International Organizations, education institutions, and advocacy groups in a matrixed working environment building strong relationships and while being sensitive to political issues.• Handled complaints, ensuring compliance with policies and procedures.• Acted as Project Assistant to the National Healthcare Leaders Masterclass 2016 Production Team. Show less
Business & Program Manager National Office for Trauma Services
Aug 2019 - May 2023Section Officer Clinical Design & Innovation, Office of the Chief Clinical Officer
Nov 2018 - Aug 2019Project Manager, Service Improvement, Clinical Strategy & Programmes
Apr 2017 - Nov 2018Office of the Director General
Jan 2016 - Apr 2017Office of the National Director Primary Care
Aug 2014 - Jan 2016

MedStar Health
Mar 2023 - nowDriving system-wide improvements by collaborating with executives and subject matter experts to implement performance strategies and design innovative solutions aligned with MedStar Health’s goals. Leading projects with data analysis, change management, and continuous improvement tools. • Collaborating with cross-functional senior leaders to support continuous improvement initiatives that drive increased productivity, efficiency, and quality across the organization aligned with MedStar Health’s strategic goals / objectives.• Lead complex projects from concept to implementation using lean six sigma, project and change management tools.
Senior Performance Improvement Manager
Feb 2025 - nowPerformance Improvement Manager
Mar 2023 - Mar 2025
Licenses & Certifications

Microsoft Excel 2013 Expert Part Two
Microsoft
Visio
Microsoft
Lean Six Sigma Green Belt
Professional DevelopmentJul 2019
Change management
Institute of Public AdministrationJun 2022
Project Management Professional (PMP)
The Institute of Commercial ManagementSept 2018
Volunteer Experience
Fundraiser
Issued by Irish Cancer Society
Associated with Yasmin RyanFundraiser
Issued by SVP - Society of St. Vincent de Paul Ireland
Associated with Yasmin RyanFundraiser
Issued by Breast Cancer Ireland
Associated with Yasmin RyanInvigilator - MARKINGS Exhibition by Sonja Landweer, Patricia Bennett and Karen Morgan.
Issued by Kilkenny Arts Festival
Associated with Yasmin RyanPilgrim Support Volunteer
Issued by Dublin Diocesan Lourdes Pilgrimage
Associated with Yasmin Ryan
Languages
- enEnglish
- irIrish
- geGerman
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