Jesslin Chen

Experience

• 

  KPMG

  Jul 2011 - Oct 2011

  Intern
• 

  KPMG

  Feb 2012 - Dec 2013

  Quality Assurance Associate

  - Involved in System Integration Testing - Assisted Test Manager in Test Case Planning, Generation and Execution- Worked closely with System Developers on bug raised and change requests- Provided on site support at client's workplace

• 

  KAPPS Consulting Pte Ltd

  Jan 2014 - Dec 2015

  IT Consultant

  (Management buyout from KPMG LLP) - Involved in a complete System Development Life Cycle SDLC- Performed in System Integration Testing - Assisted Test Manager in Test Case Planning, Generation and Execution- Worked closely with System Developers on bug raised and change requests- Provided on site support testing for SIT, UAT and Production Bug Fixes and Enhancement- Proficient in test management tool such as HPQC and JIRA- Basic Proficiency in Rational Clear quest, Rational Clear Case Show less

• 

  Nomura Singapore Ltd

  Jan 2016 - Feb 2017

  Business Analyst
• 

  Robert Walters

  Feb 2017 - now

  Managing a team of Analyst and Specialists based in different parts of the world. Covering 2nd line support on products used globally in RW. Application Support supporting Resource Solutions proprietary System(TalentSource)

  • Product Support Manager (Global)

    Jan 2023 - now

  • Product Support Team Leader - Global

    Jan 2022 - Jan 2023

  • Business Application Specialist - APAC

    Jan 2021 - Jan 2022

  • Business Application Analyst - APAC

    Jan 2019 - Jan 2021

  • Application Specialist (Resource Solutions)

    Feb 2017 - Dec 2018