Dessislava Yaneva

Dessislava yaneva

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location of Dessislava YanevaSofia, Sofia City, Bulgaria
Phone number of Dessislava Yaneva+91 xxxx xxxxx
Followers of Dessislava Yaneva473 followers
  • Timeline

    Feb 2006 - Mar 2008

    Front Desk Receptionist

    Transcapital Ltd.
    Aug 2008 - Sept 2008

    Front Desk Receptionist

    Transcapital Ltd.
    Mar 2009 - May 2010

    Front Desk Agent

    Retur Ltd
    Oct 2010 - Jun 2018

    Sales And Service Agent

    Kimba Tours
    Jul 2018 - Jul 2019

    Tourism Specialist

    Sun Travel Ltd
    Sept 2019 - Mar 2020

    Tourism Specialist

    Mondel Travel Ltd
    Current Company
    Oct 2021 - now

    Data Specialist

    NielsenIQ
  • About me

    .

  • Education

    • Ikonomièeski universitet, varna

      2006 - 2008
      Master's degree tourism and travel services management
    • Mvbu

      2002 - 2006
      Bachelor's degree tourism and travel services management
    • 54 st ivan rilski

      1998 - 2002
      Secondary education english language secondary degree
    • Software university (softuni.bg)

      2021 - 2021
      Cource automation qa
    • Software university (softuni.bg)

      2021 - 2021
      Cource qa fundamentals

      Principles of testing, Test Levels and test types, Bug tracking, Testing technologies, Test management, Selenium IDE, Jira and etc.

  • Experience

    • Transcapital ltd.

      Feb 2006 - Mar 2008
      Front desk receptionist

      Work with clients, preparation of reports for the varies units in the organization, coordination of their activities, preparation of primary accounting, conflict resolution.

    • Transcapital ltd.

      Aug 2008 - Sept 2008
      Front desk receptionist

      Work with clients, preparing reports for maid service, accounting and restaurant; coordinating activities of individual units (technical support, maids, restaurant).

    • Retur ltd

      Mar 2009 - May 2010
      Front desk agent

      Work with individual and corporate clients; communication with company contractors and suppliers in the country; preparation of documentation and references;

    • Kimba tours

      Oct 2010 - Jun 2018
      Sales and service agent

      Monitoring the market of services, negotiations with suppliers, preparation of primary accounting, preparation of documentation and reports, work with various portals, work with personal data according to GDPR, pricing. Work with clients.

    • Sun travel ltd

      Jul 2018 - Jul 2019
      Tourism specialist

      Work with individual and corporate clients; communication with company contractors and suppliers in the country and abroad; preparation of documentation and references;

    • Mondel travel ltd

      Sept 2019 - Mar 2020
      Tourism specialist

      Work with clients, with reservation systems, with personal data according to GDPR, preparation, presentation and documentation of company products. Analyzing the market of servises and consumer behavior.

    • Nielseniq

      Oct 2021 - now
      Data specialist
  • Licenses & Certifications

    • Mysql

      Software university (softuni)
      May 2021
    • Qa fundamentals

      Software university (softuni.bg)
      Jan 2021
    • Qa automation

      Software university (softuni.bg)
      Mar 2021