Laura Escalada

Laura Escalada

Followers of Laura Escalada619 followers
location of Laura EscaladaSpain

Connect with Laura Escalada to Send Message

Connect

Connect with Laura Escalada to Send Message

Connect
  • Timeline

  • About me

    Azure Sales Specialist @ Microsoft

  • Education

    • Universidad de Alcalá

      -
      Ingeniería en Informática, Licenciatura Computer Science Engineering

      Activities and Societies: Thesis at Helsinki Metropolia University (Finland)

  • Experience

    • Dell Technologies

      Aug 2011 - Mar 2025

      Provides technical expertise in support of pre-sales activities in the assigned market. Assists in the analysis, design, and development of fully integrated technology solutions. Technical emphasis is on hardware capabilities, software requirements and systems integration. May assist in the development of responses to customer requests and proposals as required. Applicable markets: Commercial, Public, Partner, Specialist/Practice.Assists the Sales Team to develop and implement specific account penetration strategies, produce account specific product and service and sales plans. Leverage knowledge of competitive solutions to effectively address and dispel customer objections to Dell EMC solutionsGlobal Services Associate Program (GSAP) - Presales Show less Assigned field engineer for levels 1 & 2 accounts who cares about Dell EMC IT Solutions. Tasks:• Act in a leadership role between Dell Emc and customers that ensures high degree of customer satisfaction.• Account management duties and functions.• Recognize customer needs and be part of the Account Team.• Perform new installations, preventive and maintenance tasks on Dell Emc equipment.• Leadership role on escalations and critical situations.• Customers: Telco, Service Providers, Public Admin, etc. Show less

      • Presales Solution Architect

        Feb 2023 - Mar 2025
      • Data Center Sales Executive

        Aug 2021 - May 2023
      • Data Center Field System Engineer

        Aug 2019 - Jul 2021
      • Account System Engineer

        Aug 2017 - Aug 2019
      • Sr. Account Service Engineer

        Dec 2013 - Aug 2017
      • Customer Service Engineer

        Aug 2011 - Dec 2013
    • Microsoft

      Mar 2025 - now
      Azure Sales Specialist
  • Licenses & Certifications

    • VMware vSAN 2017 Specialist

      VMware
      Jul 2019
    • VMware Certified Professional 6 - Data Center Virtualization (VCP6-DCV)

      VMware
      Jan 2018
  • Volunteer Experience

    • STEMAspire Mentor

      Issued by Dell Technologies on Jan 2023
      Dell TechnologiesAssociated with Laura Escalada
    • Partner 'Programa Futuros Digitales'

      Issued by Dell Technologies on Jan 2023
      Dell TechnologiesAssociated with Laura Escalada