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Traian Nitu

Traian Nitu

Technical Support Analyst

Followers of Traian Nitu260 followers
location of Traian NituBraşov, Romania

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  • Timeline

  • About me

    Head of Global BES at ASC Technologies AG

  • Education

    • Educational Institution

      1999 - 2005
      Master's degree Automatics

  • Experience

    • UPC Romania

      Jul 2005 - Jul 2006
      Technical Support Analyst

      Technical support for the UPC customers

    • Siemens

      Jan 2006 - Jan 2009
      Back Level Support Engineer

      Second level support for the PBX systems Siemens Hipath 4000 and Hipath 8000

    • Siemens Enterprise Communications

      Dec 2009 - Oct 2013
      Back Level Support Engineer

      Second level support for Siemens Hipath 8000 / Openscape Voice systems

    • Unify

      Oct 2013 - Dec 2016
      Back End Support and Problem Management Engineer

      Second level support for various Unify applications, mostly related to Hipath/Openscape 4000.

    • Atos

      Dec 2016 - Feb 2018
      Telecommunications Engineer

      I started when the company was called Siemens Enterprise, then it was rebranded as Unify and now it was acquired by Atos.I have been working as a Technical Support engineer for various product, starting with the PBX Hipath4000 and then moving on to Openscape Voice. Now I support a lot of related applications, while also doing a temporary team leader job.

    • ASC Technologies

      Feb 2018 - now

      • Head of Global BES

        Jun 2023 - now

      • TSC engineer and team leader

        Feb 2018 - May 2023

  • Licenses & Certifications

    • Openscape UC Basic and Advanced

      Siemens

    • Openscape Voice Basic and Advanced Courses

      Siemens

    • EFSET English Certificate - Score: 75/100, Proficient (CEFR C2)

      EF Education First
      View certificate certificate

    • Cisco CCNA

      Cisco
      Oct 2006