
Sushant Mane
International technology HR operations

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About me
MBA(IT) Problem Management | Change Management | Configuration Management | IT services Management | ITIL, (NECSWS Software Solutions)
Education

University of Mumbai
2020 - 2022Master of Business Administration - MBA Information Technology
University of Mumbai
2013 - 2014Higher secondary school 12th
University of Mumbai
2011 - 2012Secondary school certificate 10th
University of Mumbai
2015 - 2017Bachelor's degree Bachelor of management studies (BMS)
Experience

Osourceglobal
Sept 2018 - Jan 2019International technology HR operations.webp)
NEC Software Solutions (India)
Feb 2019 - nowProblem, Change and configuration Analyst
Licenses & Certifications
- View certificate

Business Writing Principles
LinkedInJul 2021 - View certificate

Writing Customer Service Emails
LinkedInJul 2021 
ITIL® 4 Foundation Certification Training Course
SimplilearnMay 2020- View certificate

Configuration Manager: Configure and Maintain a Management Infrastructure
LinkedInAug 2020 - View certificate

Writing Customer Service Emails
LinkedInOct 2023 - View certificate

Tips for Better Business Writing
LinkedInJul 2021 - View certificate

Writing a Business Report
LinkedInJul 2021
Honors & Awards
- Awarded to Sushant ManeFeather in the cap award NEC software solutions Jan 2023 Comments from NEC software solutions Sushant has been an integral part of the team. He has always been helpful in resolving the queries of others on the team. He is quick to respond to any chats and is always ready to help others. He is helpful to the new recruits. He has received good feedback from the new recruits saying he is reliable and was able to deal with all types of issues and queries. He has always asked the right questions in team meetings. His input has always helped in… Show more Comments from NEC software solutions Sushant has been an integral part of the team. He has always been helpful in resolving the queries of others on the team. He is quick to respond to any chats and is always ready to help others. He is helpful to the new recruits. He has received good feedback from the new recruits saying he is reliable and was able to deal with all types of issues and queries. He has always asked the right questions in team meetings. His input has always helped in improving efficiency. He has a good understanding of the process and can spot issues with the change and SR workflows. He has always gone above and beyond to complete the work at hand. He has stayed late to work on urgent and emergency requests. His quality is always above 90%. He never shies from taking on additional work. He is very approachable and never says no to anyone who approaches him. He is a key member of the team. He is a go-to person for any work and his knowledge of the Change Management process makes him someone on whom the team and seniors can rely on. Show less
- Awarded to Sushant ManeFeather in the Cap Award NEC Software solutions (India) Oct 2021 Received this award for identifying key ares of focus for Change and Configuration Management during the Ivanti (ISM) migration and also provided training to new Change and Configuration management recruits
- Awarded to Sushant ManeFEATHER IN THE CAP NEC Software solutions (India) July 1, 2020 Received this award for brainstorms to catch the improvements in the process and also provided the training for the new joiners on the configuration management process.
- Awarded to Sushant ManeContribution To Company Award Northgate Public Services April 1, 2020 Won the contribution to the company category for my contribution to the DCD Linking project. The project would have taken a massive hit if it wasn’t completed within a specified deadline.
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