Ericka Stafford

Experience

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  Santo Domingo Savio

  Feb 2012 - Mar 2012

  Bi Lingual Teacher Assistant

  Duties: 1. Arrived before the start of each day to arrange the classroom accordingly and prepare all assignments for the entire school day. 2. Preparing assignments for the children to take home. 3. Speaking English to students and interacting with them by utilizing several teaching tools such as worksheets and complementing those by implementing verbal and reading exercises. 4. Assisted and collaborated with teachers in arranging team building activities for the purposes of the student's social development. 5. Filled in as substitute teacher whenever needed. Show less

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  TSI - A Transworld Systems Company

  Feb 2013 - Aug 2015

  Bi Lingual Employee Verification Specialist

  Duties of a Bi Lingual Verification Specialist 1. Taking uncollected accounts from the collection department for the purposes of obtaining payments on defaulted student loans through the process of wage garnishment. 2. Reviewing each account accordingly, checking for letter sent to borrower, payments made, past account history and updating demographics if necessary. 3. Placing calls to the delinquent borrower's employer for the purposes of employment verification. Forwarding those accounts through the garnishment process once employment verification has been made. 4. Consistently achieving and exceeding monthly production goals. 5. Entering wage garnishment accounts: reviewing all windows on file such as changes to home address, checking balance of debt, status of letters sent and checking for any out standing payments or credit transactions. After checking all necessary windows, must enter in notes of actions taken to place into garnishment status 6. While in the process of pre garnishment: communication will be made to the employer to check garnishment status, along with removing all old files from garnishment into collection poll. Show less

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  Bed Bath & Beyond

  Aug 2015 - Sept 2019

  Associate Sales Consultant

  1. Arriving for duty during required hours of employment.2. Completing tasks delegated in a timely fashion.3. Interacting with co workers by utilizing several tools such as worksheets, online workshops and team building activities.4. Assisting and collaborating with team members during team building activities for the purpose of customer service development and assistance5. Filling in shifts whenever needed.6. Demonstrating exemplary bridal consulting/ customer service skills.7. Answering all inquiries. Providing recommendations to customers with different product facts and information. 8. Providing an optimal level of customer service while maintaining a professional demeanor while providing assistance.9. Continuously developing and maintaining professional relationships with vendors, neighboring stores, upper management along with current and new sales associates. 10. Maintaining pristine product knowledge of store ideas, policies, procedures and company events.11. Assisting in all promotional events on a store and corporate level, along with assisting guests with bridal/college/baby registries, online services and membership services while resolving any issues in these areas.12. Ability to work with computer programs, telephone and online inquiries regarding the customers needs and wants pertaining to products. 13. Re-stocking store products during store closure in preparation for the following business day.14. Taking on cashier duties whenever needed. Show less

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  Bethany Christian Services

  Dec 2016 - Aug 2017

  Childcare Worker

  1. Obtaining information from different agencies in regards to clients care and support programs.2. Copying all necessary information and placing in correct section in files3. Providing referrals to obtain proper services.4. Contacting different agencies, social workers agency officials and client’s family members for information to document about the progress of client while in agency’s care.5. Documenting client history as a reference of past regarding client development and progress.6. Upholding mandated reporter requirements when documenting incidents Show less

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  Child Guidance Resource Centers

  Aug 2017 - May 2018

  Outpatient Therapist

  1. Documenting all information regarding initial services.2. Providing information to crisis hotline.3. Updating and documenting incident reports.4. Providing referrals to client for proper services and treatment officials.5. Updating files with current demographics.6. Contacting client’s social service team regarding treatment plan requirements.7. Updating, refining completing all sections to treatment plans, health documents, crisis plans, incident reports and intake forms.8. Sending notice letters regarding termination of treatment plans.9. Providing different assignments to clients to promote therapeutic development and understanding of care and clinical advancement.10. Completing CANS requirements after mid year mark in client treatment plan.11. Completing DAP notes with set goals and updates pertaining to client progress.12. Upholding mandated reporter requirements when documenting incidents Show less

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  Congreso de Latinos Unidos

  Sept 2019 - Jan 2020

  Lead Teacher

  1. Arriving for duty during required hours of employment.2. Completing tasks delegated in a timely fashion.3. Interacting with co workers by utilizing several tools such as worksheets, online workshops and team building activities.4. Assisting and collaborating with team members during team building activities for the purpose of youth development services.5. Upholding mandated reporter requirements when documenting incidents6. Updating and documenting incident reports.7. Updating files with current demographics.8.Contacting social services team regarding the child's behavior. Show less

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  Children of America

  Feb 2020 - now

  Lead Preschool Teacher

  1. Arriving for duty during required hours of employment.2. Completing tasks delegated in a timely fashion.3. Interacting with co workers by utilizing several tools such as worksheets, online workshops and team building activities.4. Assisting and collaborating with team members during team building activities for the purpose of youth development services.5. Upholding mandated reporter requirements when documenting incidents6. Updating and documenting incident reports.7. Updating files with current demographics.8. Contacting social services team regarding the child's behavior.9. Providing different assignments to youth to promote therapeutic development and understanding of self care and health. 10. Assisted and collaborated with teachers in arranging team building activities for the purposes of the student’s social development.11. Filled in as substitute teacher whenever needed Show less