Aundre K. West, PMP®

Experience

• 

  Advanced Financial Solutions

  Feb 2001 - Oct 2006

  • Championed creation of strategic project-management methodologies; mentored project managers while successfully delivering rapid implementations of solutions that recaptured customer confidence and total satisfaction with project results.• Led team of 4 employees in the implementation of a fraud system to monitor customer check-writing patterns, identifying activity falling outside usual parameters, and allowing the bank to reduce fraud losses.• Managed the purchase and installation of statement processing equipment for banks throughout the U.S. Directed vendors, training, and project schedule. Result: increased statement processing throughput for customer. Show less • Worked with Engineering to launch beta and live versions of wholesale lockbox product for remittance processing.• Created advanced batch files to automate the manipulation, sending and receiving of daily files from host system.• Handpicked by senior management to head a three-month software installation in Guam. Result: Bridged cultural gap between AFS staff and Chamorro staff, virtually eliminated culture barriers.• Piloted implementation of AFS Lockbox product (iBox 1.0) and created advanced batch files to automate the manipulation, sending and receiving of daily files from host system. Result: Provided recommended that lead to re-engineering of portions of the lockbox product. Enabled company to go from $0 to $1.4M in two years for Lockbox sales. Show less

  • Project Manager

    Jan 2003 - Oct 2006

  • Application Support Specialist

    Feb 2001 - Dec 2002
• 

  Metavante Image Solutions

  Oct 2006 - Nov 2009

  Conversion Project Manager

  • Led team of four on the implementation of fraud software system for client, to monitor check-writing patterns (kiting) and identifying activity falling outside usual parameters. Result: 80% reduction in fraud losses incurred by client and improved end-customer satisfaction.• Managed the purchase and installation of statement processing equipment for banks throughout the U.S. Directed vendors, training, and project schedule. Result: Increased statement-processing throughput for client, enabling a decrease in cost and uptick in profit.• Lead multiple projects of small to moderate scope through the planning and execution phases. Result: Ensured deliverables were met in accordance of the statement of work (SOW). Show less

• 

  FIS - Fidelity Information Services

  Nov 2009 - now

  • Successfully orchestrated completion of over 200 software code enhancements required for Canadian processing. Result: Propelling successful conversion of our first Canadian Bank onto our Day1 capture platform, spurring a $15M influx in revenue from other Canadian Banks. • Revised Service Estimate Request (SER) process to include a detailed analysis of clients testing phase requirements. Result: Led to 5% increase in revenue for projects.• Designed detailed Microsoft Project Plan templates, for new implementations and upgrades of our Remote Deposit Capture (RDC) Product. Result: Shaved the project plan creation time by over 50%. Directly led to improvements in accuracy in resource leveling and project tracking. Show less • Directed $30M annual item processing conversions for seventeen (17) institutions over a two-year period. Managing projects from planning through execution, continuously delivering on time and in budget. Result: Delivered finish product that exceeded clients expectation and increased future business.• Managed from planning through completion implementation of Direct ATM product for client. Worked closely with ATM Vendor to deliver a seamless product. Result: Successful rollout of over 200 ATMs.• Managed migration to browser-based document and report management (TREEV) software, from in-house to FIS Outsource Solutions for key international client. Result: Yielding 6x increase in annual revenue stream from client. Show less

  • Senior IT Project Manager

    Aug 2014 - now

  • Conversion Project Manager II

    Nov 2009 - Aug 2014