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Nhlanhla Mashile

Nhlanhla Mashile

Customer Engineer

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location of Nhlanhla MashileCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Desktop/Operations Support at Technology Corporate Management

  • Education

    • Cisco Networking Academy

      2014 -
      Certificates COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

      CCNA,CCNP CYPER SECURITY

    • Cisco Networking Academy

      2014 - 2016
      Graduate of South Africa And Cisco Networking Academy Computer Systems Networking and Telecommunications NQF LEVEL 4 AND IT SYSTEM SUPPORT

      Activities and Societies: Learning Languages Podcasting Listening to music Sports Travel Yoga Volunteering and Community Involvement CCNACCNPCYBER SECURITYINTERNET OF EVERYTHINGFundamentals of Project Management.Project Scope and Time Management.Introduction to Project Quality Management.Project Schedule, Cost and Budget Control.Project Risk Management.Project Monitoring and Evaluation.

  • Experience

    • TCM - Technology Corporate Management

      Jul 2016 - now
      Customer Engineer

      • Install, configure, maintain & troubleshoot Windows Server operating systems• Monitor & maintain backups on physical and virtual servers• Monitor & troubleshoot Storage & Tape Library devices• Plan and implement disaster recovery for customers• Build new Windows environments with backup solutions for customers• Maintain VMware environment & troubleshoot any problems• Replace & upgrade server hardware and software• Ensure all customers SLAs are met• Install, configure end user desktop, notebook & mobile devices as per company requirement• Attend any calls logged by end users (over 900 users) via ticketing system (Onsite & remote)• Troubleshoot network, printer, IP phone issues experienced by end users• Install, configure maintain anti-virus protection on all business devices• Troubleshoot & upgrading hardware on desktops, notebooks, notebooks & mobile devices• Install troubleshoot applications• Manage Active Directory Show less

    • Technology Corporate Management

      Nov 2019 - now
      Project Management

  • Licenses & Certifications

    • CompTIA A+

      Cisco Networking Academy
      Jun 2016