Amber Marlatt

Experience

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  Allina Medical Clinic

  Jun 1998 - Jul 2004

  Medical Records Specialist

  • 6 years’ experience in a medical office.• Proficient in medical terminology and patient/doctor care notes.• Provided physicians with diligent reports by ensuring records were accurate and organized and revised any errors. • Managed and trained 10+ employees, directed daily business operations, kept team focused with regular education and training.• Researched, analyzed and interpreted current medical literature to develop accurate and fair-balanced medical responses to requests from healthcare professionals following established procedures and guidelines.• Maintained knowledge of and complied with all relevant laws, regulations and standards. Show less

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  Keller Williams Premier Realty

  Jun 2003 - Jun 2005

  Marketing Coordinator

  •Worked closely with the Marketing Manager in developing various integrated communication and marketing activities to drive profitable sales.•Created and executed a variety of marketing initiatives, including creative business strategies, direct mail, email, outbound calls, open houses, customer communications, media advertisements and promotions. •Designed over 20 different ‘Profile Sheets’: the on-site marketing documents distributed in homes designed to generate sales. •Created real estate folders for multi-use marketing for over 50 real estate agents.•Negotiated with vendors on current product trends resulting in over 1,000 homes sold in the greater Twin Cities area. Show less

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  Rocco Altobelli Salons

  Aug 2006 - May 2007

  Stylist

  •Successfully completed a six-month advanced training program in four months.•Enhanced training in communication, technique and product knowledge.•Emphasized product benefits and assisted clients in the selection of retail products or services for their needs. •Focused on industry trends to further develop in-store promotions, driving traffic and generating leads. •Maintained strong client relationships producing several return clients.

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  Regis Corporation

  May 2007 - Sept 2018

  Legal Assistant Paralegal

  • Managed all administrative duties for the real estate law team (six paralegals, three attorneys, Vice President of Law, Corporate General Counsel and assisted with the board of directors).• Liaison between Real Estate Directors, Franchisees, Landlords and Corporate office personnel.• Reviewed and drafted legal documents, letters, amendments, lease renewals, subleases, franchise agreements, franchise disclosure documents (FDD’s), estoppels and Subordination, Non-Disturbance Agreements (SNDA’s) for over 10,000 company and franchise salons and 20 brands within the U.S., Canada and U.K.• Completed mailings, made copies, answered and directed telephone calls.• Created and maintained legal/litigation and real estate files through the life of a case/matter, including proper filing of all documents. • Packed, tracked, sent, and requested closed and dead files to storage for all our locations.• Ordered all office supplies and kept up on inventory for the employment and real estate law teams maintaining budget.• Submitted all IT requests, set up new employees with IT requests/contractor activation for our extern/interns, and prepared and organized their work areas.• Tracked all National Registered Agents (service of process) and made sure subpoenas and court ordered time sensitive documents were sent to the correct department within a timely manner.• Assisted with invoicing and check requests.• Coordinated appointments/meetings, including correspondence and logistics.• Drafted, sent and tracked all option and no option letters for all franchise renewals.• Supported special projects, including salon comparison and acquisitions resulting in the re-positioning of the Pro-Cuts brand to a male sports-themed salon concept.• Maintained confidentiality/privacy of legal, and other sensitive information. Show less

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  3M

  Apr 2019 - Apr 2020

  Sales Productivity Representative

  • Specialized in display materials and systems, processing customer transactions regarding CRM entries, sample ordering, database reporting, price inquiries, quotes, product recommendations, order entry/status, geo-targeting and I-chatting.• Responded to sales/customers’ inquiries regarding product identification and information.• Built credibility and trust with 3M field sales, channel marketers, and customers by providing value added service recommendations for product applications, promotional opportunities, campaigns, order enhancements, collateral-evaluation kits and bid reporting related to sales.• Changed ship routings upon sales/customers’ requests and expedites.• Processed customer inquiries/complaints such as product returns/exchanges, pricing/special bid pricing, major discounts and suggested improvements to respective departments. Show less

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  Inspire By Deanna Hair Suite

  Jul 2020 - now

  Salon Manager

  • Highly motivated, positive, upbeat leader with a passion for quality service.• Responsible for overall direction and coordination of the salon operations ensuring excellent customer service.• Sustain a healthy, positive environment making sure service operations are delivered smoothly.• Help with building the client base by encouraging customer retention, increasing repeat visits, creating customer profiles, tracking and reviewing client data using Square Point of Sale (squareup.com).• Implement marketing activities and carry out a promotional calendar to increase sales productivity.• Work with multiple vendors managing inventory.• Maintain sanitation guidelines making sure the facility is properly cleaned and that all equipment is in working order. Show less