Aqsa Nisar

Experience

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  Civil Aviation Authority

  Jun 2019 - Sept 2019

  Engineer Intern

  Worked in 5 departments as an Intern

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  EY

  Sept 2020 - Nov 2020

  Network Engineer

  Worked as an Intern Network Engineer. Responsibilities include configuration of Networks ,monitoring, Installations.A highly motivated individual and have the capability to work under pressure and honestly .Have the experience of managing work load ,workflow system and corporate client dealing and their requirement. Currently learning and polishing data science skills., Get sound knowledge of Configuring VLANS and monitoring of switches. Create Virtual machines for access of SQL Server. Learn the creation of SQL Server database ,Encryption of data and generate backups of data in backup server.Have detail knowledge of installations, IT support to users and Inventory assigning. Show less

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  Storm fiber

  Feb 2021 - Aug 2021

  Technical Support Engineer

  Comprehensive understanding of GPON services, configuration of ONT devices, and Huawei iMaster NCE NMS.Monitor customer complaint and reach out to provide assistance. Understand about customers regarding how they use billing services, and provide valuable feedback. Educate customers on reporting options, alerts and budgets. Providing prompt, efficient, detailed, customer-oriented service to customers work with customer support peers across the board to ensure a consistent and high quality level of support. Driving projects that improve customer interactions with companies, actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solution on behalf of the customer experience. Show less

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  CYBERNET

  Sept 2021 - now

  As a Team Lead of Managed Services at Cybernet, I lead and motivate a dedicated team responsible for troubleshooting and resolving technical queries for clients across the country. Specializing in Level 1 and Level 2 support, I ensure timely and effective solutions for a wide range of IT challenges, from basic issues to more complex system concerns. I focus on fostering a collaborative and motivated team environment, driving high performance while maintaining exceptional service standards. By overseeing operations, providing guidance, and continuously optimizing processes, I aim to enhance client satisfaction and operational efficiency. Show less Serve as a team lead.Proficient in maintaining wireless, local area, and wide area networks (LANs and WANs) to meet organizational requirements.Implementing real time Multihoming Scenarios to achieve redundancy through BGP attribute manipulation on EVE-NG simulator.Diagnosing issues with BDCOM and Ruijie Power over Ethernet (PoE) devices.Thorough understanding of IPSLA, BGP, MPLS, an OSPF concepts.Configuring and resolving issues with enterprise switches such as Cisco and Huawei.Configuring and troubleshooting enterprise routers including Cisco, Mikrotik, Juniper, Huawei and Maipu .Implementing IPsec tunnels across Fortinet and Cisco platforms, alongside comprehensive expertise in DMVPN.Knowledge of L2 technologies.Diagnosing issues and providing detailed troubleshooting for networks involving Layer 2, Layer 3, and MPLS technologies.Skilled in monitoring network performance using SNMP tools such as Observium and PRTG, ensuring efficient network operations and timely issue resolution.Possessing extensive knowledge in DHCP, VLANS, DNS, SMTP & RADIUS.Provide Troubleshooting over 3G/4G routers & ION services.Stay up-to-date with industry trends, emerging technologies, and best practices in network engineering.Participate in on-call rotations and respond to network emergencies as needed.Collaborate with cross-functional teams to design and implement network solutions that support business requirements and objectives.Train and mentor junior team members and provide guidance on network-related tasks. Show less

  • Team Lead

    Nov 2023 - now

  • TAC-Engineer Level 2

    Feb 2023 - now

  • TAC Engineer level -1

    Sept 2021 - Feb 2023
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  SiliconSt

  Feb 2025 - now

  Network and Security Engineer