Michael J. Feraco

Experience

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  Emerald Property Management

  Apr 2016 - May 2018

  Resident Property Manager

  Tenant Relations & LeasingServe as the primary point of contact for residents.Show vacant units, process applications, and execute lease agreements.Address resident concerns, complaints, and service requests promptly and professionally.Enforce property rules and regulations.Property Management & OperationsMaintain a safe, clean, and welcoming environment for residents and visitors.Conduct regular property inspections and coordinate necessary maintenance and repairs.Oversee vendor contracts and supervise on-site staff (if applicable).Manage move-ins and move-outs, including inspections and security deposit handling.Administrative & FinancialCollect rent and other fees; issue late notices as needed.Maintain accurate records of tenant information, payments, and maintenance activities.Assist in the preparation of budgets and financial reports.Ensure compliance with local, state, and federal regulations.Emergency ResponseRespond to on-site emergencies promptly, including after-hours situations.Coordinate with emergency services and contractors when necessary. Show less

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  Brigil

  Sept 2020 - Jun 2021

  Director of Leasing

  Strategic LeadershipDevelop and implement comprehensive leasing strategies to achieve and exceed occupancy and revenue targets.Analyze market trends, rental rates, and competitor activity to inform pricing and leasing decisions.Identify new market opportunities and expansion areas.Tenant Relations & NegotiationsCultivate and maintain strong relationships with brokers, prospective tenants, and existing tenants.Lead lease negotiations, ensuring favorable terms and compliance with company objectives.Resolve tenant issues and concerns promptly to maintain tenant satisfaction and retention.Team ManagementManage and mentor the leasing team, providing leadership, training, and performance evaluations.Establish clear goals, expectations, and accountability for the team.Reporting & AnalysisPrepare regular reports on leasing activity, occupancy rates, rental income, and market analysis.Provide insights and recommendations to executive leadership based on data and market intelligence. Show less

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  Apollo Property Management

  Oct 2021 - Mar 2022

  Residential Property Manager

  Tenant Relations & LeasingManage tenant inquiries, complaints, and service requests promptly and professionally.Conduct property showings, screen potential tenants, and process lease agreements.Ensure timely lease renewals and manage move-ins and move-outs.Enforce lease terms and community policies.Maintenance & RepairsCoordinate regular maintenance, repairs, and property inspections.Manage vendor relationships and oversee service contracts.Ensure the property complies with health, safety, and building codes.Conduct routine property walk-throughs to maintain standards.Marketing & Leasing StrategiesDevelop and implement marketing strategies to attract new tenants.Maintain online listings and advertise available units.Track market trends and set competitive rental rates. Show less

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  Sun Life

  Jul 2023 - Feb 2025

  Advisor

  Build and maintain strong relationships with clients through regular communication and exceptional service.Assess clients' financial situations by reviewing assets, liabilities, income, insurance coverage, tax status, and financial objectives.Develop and present personalized financial plans and investment strategies.Recommend a range of products and services including investments, insurance, retirement plans, and estate planning.Monitor clients’ financial plans and investment portfolios, making adjustments as needed.Stay up-to-date on market trends, tax laws, and financial regulations to provide informed advice. Show less