Sydney Long

Experience

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  Resort Lifestyle Communities

  Sept 2014 - Jul 2016

  Food Server

  Experience in food service, fine dining, and kitchen and dining hall responsibilities. Interact directly with and serve elderly residents.

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  Raising Cane's Chicken Fingers

  Jun 2015 - Jun 2017

  Crew Member

  Gained hands-on experience in a recognized, chain restaurant and maintained the standards of the company. Created a very sociable environment for guests and worked as a team to provide the best dining experience and customer service possible.

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  Holiday Inn Lincoln-Southwest

  Apr 2018 - Sept 2018

  Front Desk Attendant

  Provided customer service to hotel guests. Primary job duties included greeting guests, issuing room keys, booking reservations, answering questions about hotel amenities, services, and surrounding points of interest, and ensuring customer satisfaction.

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  University of Nebraska-Lincoln

  Nov 2018 - Jan 2021

  Assisted with in-game events, half-time performances, and the setup and tear down of athletic events. Worked a variety of D1 Athletics ranging from Women's Tennis to Wrestling. Helped with giveaway ideas and generated ways to encourage student involvement at Nebraska Athletic events. Hosted prospective students and families visiting campus, provided event support and highlighted the amazing academic and campus life at UNL. Had efficient time management skills and attention to detail, as well as excellent interpersonal communication. Participated in both large group and one-on-one visits, with high enthusiasm while promoting UNL.

  • Nebraska Athletics Marketing & Fan Experience Intern

    Aug 2019 - Jan 2021

  • UNL Campus Tour Guide

    Nov 2018 - Jan 2020
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  Talent Plus, Inc.

  May 2019 - Mar 2020

  Assisted in the planning and execution of all Talent Plus Inc. events with a service-oriented mindset. Brainstormed ideas and worked creatively to accomplish goals in a group setting. Focused on hospitality, time management, and social networking.Was laid off due to the COVID-19 Pandemic. Was responsible for the management and execution of client-based interview projects from initial set up to final delivery of talent assessments (interviews), results, client feedback and individual developmental feedback. Scheduled interviews and supported the coordination of client projects relating to employee selection for a global client-base. Customer-oriented with a gift for excellence in customer service and creating solutions while being patient and positive in difficult situations.

  • Hospitality and Events Intern

    Jan 2020 - Mar 2020

  • Client Success Team Intern

    May 2019 - Jan 2020
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  PILLAR Restaurant Group

  Jun 2020 - Feb 2024

  Marketing Associate

  Create and develop social media marketing efforts and campaigns for three local restaurants, Venue Restaurant and Lounge, Cactus Mexican Restaurant, and Piedmont Bistro. Execute engaging social media content to promote events, new menu items, and weekly specials. Manage social accounts including Facebook, Instagram, and Twitter for all restaurant concepts.

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  Social Assurance

  Sept 2020 - May 2022

  Social Media Content Specialist

  Wrote copy and developed a high volume of social media content for financial brands. Contributed to the Social Assurance blog and other marketing materials. Helped with campaign planning and execution. Assisted in a variety of other areas including customer support, high value content creation, and digital listings and reviews management.

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  Augusta National Golf Club

  Apr 2021 - Apr 2021

  Server

  Delivered world-class service for patrons, members, guests, and players at one of the world’s most prestigious sporting events. Served food and beverages using the proper sequence of service and serving techniques suggesting desserts, coffee, and other menu items after meal. Maintained full knowledge of all menu and bar selections, remained attentive to members during their dining experience, and committed an average of 13 hours a day to work.

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  Oklahoma State University

  Aug 2021 - May 2022

  Graduate Teaching Assistant

  Taught first-year student course: Fundamentals of Culinary Production, a hands-on, lab-based course focusing on gastronomic basics and national safety and sanitation standards. Coordinated all in-lab learning experiences for students. Conducted grading and final evaluations as well as administrative assistance on an as-needed basis.

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  Lotus Marketing

  Feb 2022 - Mar 2024

  Social Media Coordinator

  Developed and executed social media strategies and production for a portfolio of luxury, resort, and independent hotels across the U.S. and Canada. Brands included: Marriott Marquis, Autograph Collection by Marriott, Tribute Portfolio by Marriott, AC Hotels by Marriott, Sheraton, Waldorf Astoria, Park Hyatt, and Omni.

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  Kimpton Cottonwood Hotel

  Apr 2024 - now

  Senior Marketing Manager

  Davidson Hospitality | Responsible for the development, management, execution, and measurement of all on-property marketing and branding strategies; including but not limited to social media, website, public relations, digital & print advertising, photography, community partnerships, etc. that maximizes exposure in order to increase revenue. Uphold all Kimpton and IHG brand standards.