Amanda Naude

Experience

• 

  SITA SOC (Ltd)

  Oct 2008 - Oct 2010

  Call Centre Agent (CustomerService)
• 

  African Bank

  Mar 2011 - Oct 2014

  Sales Agent
• 

  MSC Cruises

  Aug 2015 - Jul 2016

  Resevations Consultants
• 

  Gravity Risk Consultants

  Mar 2017 - Jan 2020

  Inspections of site and supervising staff as required. Liaising and communicating with contractors and client when required. Always attending to client concerns professionally. Recommending disciplinary actions to guarding Director. Auditing work performance of Senior Area/, Supervisor, guards. Submitting weekly reports to Director. Arranging for relief if any staff members are ill or goes on leave. Planning leave schedule for approval by Guarding Director. Drafting monthly time sheets and spread sheet. Conducting monthly security surveys and basic risk assessments. Promoting security awareness programme in the organisation. Daily checking of Active Track Reports and follow up on irregularities. Making recommendations to deal with security weaknesses. Ensuring that all security personnel are well trained for their jobs. Ensuring that regular evacuation drills are conducted. Implementing and monitoring security plans. Allocating security resources to duty points. Ensuring that all security policies and procedures are adhered to properly and correctly at all times and by all employees. Handle subordinates as sensitive and unique individuals. Counsel and motivate staff. Conduct staff selection process and intern training. Conduct performance appraisals. Inspect the activities of the Shift supervisors and Guards and instil discipline throughout the ranks. Attend to court proceedings. Report all required information to Guarding Director. Represent management needs and views of the subordinates to the benefit of GRC. Foster confidentiality. Ensure that Senior Area/Site supervisor issue daily forms and reports. Compiling flash reports. Weekly meetings with Senior Area/Site supervisor. Bi-weekly site visit (day and night). Constant risk assessment analysis must be done as the environment on site is ever changing. Spot check vehicles and ensure they are compliant. Labour stats to be completed. Delegating duties to Site Security Manager and Senior Site/Area Supervisor. Show less

  • Operations Manager

    Jun 2018 - Jan 2020

  • Office Administrator/ Manager

    Mar 2017 - Jun 2018
• 

  Lemongrass

  Jun 2020 - May 2022

  • HR Recruitment Administrator

    Dec 2021 - May 2022

  • SDA at Lemongrass Consulting Ltd

    Jun 2020 - Dec 2021
• 

  Lemongrass

  Nov 2023 - now

  Associate Service Delivery Manager at Lemongrass