Brian Shilling

Experience

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  Xpress Laundry Service LLC.

  May 2008 - Dec 2011

  Owner/Managing Director

  Xpress Laundry Service's goal was to provide a premium laundry service to the resident students of Xavier University at a fair and always low price. Xpress made every effort to ensure continued customer satisfaction and strives to be your number one full service laundry company. We guarantee the satisfaction of our customers by providing the best full-service laundry service to our customers by using only the highest quality detergents, fabric softeners, and organizational and folding methods.While at Xavier, I wanted to create a business that was started by students and ran by students. There was no other niche than a student's hatred of doing their laundry. Xpress Laundry Service was a success financially as well as educationally. I transferred values learned in my Entrepreneurial classes into real world solutions.► Established a niche market at Xavier University for professional laundry services► Implemented guerrilla marketing tactics that led to increase in client exposure Show less

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  National Association of Church Personnel Administrators

  Nov 2009 - Dec 2015

  Information Technology Consultant

  The National Association of Church Personnel Administrators (NACPA) is a membership organization dedicated to the development and promotion of just personnel practices rooted in gospel values. Members include clergy, religious, lay men and women from across America and the World who share this dedication. They provide publications, workshops, surveys and consultations which focus on the human resource needs of dioceses, parishes, religious congregations and other church related organizations.By combining simplicity and design I created a website that provides a complex free user experience for NACPA's wide demographic of customers. As business expanded I integrated the Avecra CRM platform to increase selling opportunities within their website. In this joint effort NACPA has been able to manage their product offering the the CRM, while my focus remains on up to date content.► Coded and designed the production of new NACPA web site► Implemented Avectra Customer Relationship Management systems to clients’ relations★ Feel free to check it out at http://www.nacpa.org Show less

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  Fifth Third Bank

  Jun 2010 - Dec 2010

  ► Coordinated ambassador training program to educate hundreds of Fifth Third employees of Microsoft SharePoint.► Developed Microsoft SharePoint Knowledge Base and User Guides for non-technical employees. ► Documented requirements for account ownership methodology within Financial Need Assessment application.► Developed Call Center Sales database used by hundreds of agents increasing ability to cross-selling account features.

  • Enterprise Project Management Office | Business Systems Analyst

    Jun 2010 - Dec 2010

  • IT-Retail eBusiness Intern | Business Systems Analyst/Developer

    Jun 2010 - Dec 2010
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  Fifth Third Bank

  Jun 2011 - Dec 2011

  IT-Security & Governance | Project Manager/Technical Lead

  ► Architected assessment process of 74 Payment Card Industry (PCI) and Sarbanes–Oxley compliant databases.► Developed and executed assessment process of 8,000 Functional IDs from 362 applications.

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  Nehemiah Manufacturing Company

  Jun 2012 - Aug 2012

  Web Development Consultant

  Nehemiah is focused on creating job opportunities for individuals in the inner-city of Cincinnati. Through support of our own brands and contract manufacturing for other companies, Nehemiah has teamed with social service agencies who serve individuals with criminal records, gaps in employment and other barriers to finding meaningful work.I believed in the mission of Nehemiah so much that when their company started to expand I volunteered to build them a website to will spread their story. ★ Feel free to check it out at http://www.nehemiahmfg.com Show less

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  Fifth Third Bank

  Jan 2013 - Mar 2016

  Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. They are among the largest money managers in the Midwest for individuals, corporations and not-for-profit organizations. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Investment Advisors. ► Developed BI/Data Warehousing solutions including dashboards to address the growing business reporting and analytics need.► Provided excellent problem solving skills through analysis of large datasets to answer business questions using SQL.► Managed business intelligence projects including requirements, technical scoping, and timeline development. Show less

  • Senior Business Intelligence Analyst

    Jun 2014 - Mar 2016

  • Information Technology Leadership Program Participant

    Jun 2010 - Jul 2014

  • IT-Collections | Business Systems Analyst

    Jan 2014 - Jun 2014

  • Operations-Strategic Optimization Group | Process Improvement

    Jun 2013 - Dec 2013

  • IT-Strategy & Architecture | Business Systems Analyst

    Jan 2013 - Jun 2013
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  Cincinnati Children's

  Mar 2016 - now

  Senior Business Intelligence Developer

  Cincinnati Children's Hospital Medical Center (CCHMC) is a 629-bed pediatric hospital located in Cincinnati, Ohio. It is ranked second among all Honor Roll hospitals in the 2018-19 U.S. News & World Report survey of best children's hospitals. It is home to the country's busiest pediatric emergency department, performs the second largest number of surgical procedures at a children's hospital in the nation, and is Southwest Ohio's only Level I pediatric trauma center.► Lead development hospital-wide visibility dashboard and various team and program insight dashboards.► Strategized overall self-service models and trained users revealing their analytic abilities to solve their user stories.► Collaborated with project managers, data analysts and developers to clearly define specific user stories, expectations, and timelines, which were clearly communicated to specific business groups throughout the medical center.► Developed technical requirements documents, worked product backlogs, and monitored the solutions to implementation. Show less