Caroline Heath

Experience

• 

  ROSSPA

  Jan 2012 - Jan 2013

  Assistant Manager

  Assistant manager & general office administrator for small online grocery company. Processing, printing customers grocery orders daily. Booking couriers for delivery, ordering stationery, updating social media sites of new products, taking photos, photoshop products and upload onto website.

• 

  Credit Car Sales

  Mar 2013 - Jan 2014

  Sales Administrator

  Sales Administrator, working alongside the Sales manager in a busy sales office for an automotive company selling cars to customers with an adverse credit history.

• 

  Credit4cars Ltd

  Jan 2014 - Mar 2016

  Customer Service Account Manager

  Collections Account Manager contacting customers on the telephone, by email, or by letter who are in arrears on their repayments. To arrange affordable payment plans once I & E completed based on current circumstances. Keeping within FCA guidelines and TCF approach.

• 

  First Data Corporation

  May 2016 - Nov 2016

  Collections Agent

  Contacting customers regarding late payments, taking card payments including late charges if applicable, setting up direct debits, treating customers fairly.

• 

  Morgan Sindall Construction & Infrastructure

  Nov 2016 - Apr 2018

  CP Cordinator

  Call centre booking tenant repairs

• 

  Aspect Contracts Ltd

  May 2018 - Mar 2019

  Administrator

  Before being made redundant I was working in the insurance department booking engineers for asbestos testing on behalf of insurance companies.

• 

  Chargebacks911

  Oct 2019 - now

  I am happy to announce my new position as UK Collections Manager for Chargebacks911 & Fi911

  • Collections Manager

    Jul 2024 - now

  • Chargeback Specialist

    Oct 2019 - now

  • Alerts Analyst

    Oct 2019 - Aug 2024