James Hester

Experience

• 

  Plastech

  Jun 2003 - Jun 2008

  IT Specialist

  Administrative tasksAdministered phone switch and voicemail systemsAdministered onsite and offsite backups and restoresAdministered enterprise windows serversMaintained accurate inventories for all IT related itemsProjectsImplementation and support of sequencing softwareDesigned training documentation for non-technical personnelDeployment and support of company physical security systemsDesigned part, sequencing, and tote labelsSupportProvided 24/7 technical supportProvided support and deployment to over 60 workstations, and peripheralsCollaborated with system engineers and software engineers to resolve issuesCollaborated with team members and customers to improves processesMiscellaneous DutiesFacilitated all aspects of purchasing IT equipment and softwareActed on a Safety committee Show less

• 

  United Bank & Trust

  Jun 2008 - Nov 2009

  Network Administrator

  Administration of phones, PC's, servers, and applications. Worked with Exchange, Active Directory, and SCCM.

• 

  Palm Plastics, Ltd

  Nov 2009 - May 2010

  IT Specialist

  Administrative tasksAdminister phone switch and voicemail systemAdminister enterprise windows serversManage email, user, and group accountsAdminister GPOMaintain accurate inventories for all IT related itemsProjectsUpdated Active Directory -Removed all orphaned computers and accounts -Streamlined folder permissionsDesigned training documentation for non-technical personnelSupportProvide 24/7 technical supportProvide support and deployment to workstations, and peripherals Show less

• 

  Mercy Memorial Hospital Systems

  May 2010 - Oct 2014

  Technical lead- implementation & upgrades for the electronic medical systemDeveloped custom code for electronic medical systemDeveloped SQL reports, stored procedures, functions, and database queriesStood on various clinical committees to improve safety, processes, and system features

  • SQL Developer

    Jan 2011 - Oct 2014

  • Desktop Engineer

    May 2010 - Jan 2011
• 

  Stellantis

  Nov 2014 - Aug 2021

  Assigning daily team assignments and managing various launch projectsTraining staff on core principles, developing soft & technical skills to increase the overall team capabilities and efficiency Assisting at local and other plants with launch activitiesChange management champion; managing, mitigating and assessing risk for the business

  • ICT Complex Supervisor

    Jun 2018 - Aug 2021

  • Senior Application and Infrastructure Specialist

    Nov 2016 - Nov 2018

  • IT Manufactur​ing Plant Support Specialist

    Nov 2014 - Nov 2016
• 

  Procter & Gamble

  Sept 2021 - now

  • Virtual Desktop Product Manager

    Sept 2024 - now

  • Sr. Manager, Information and Operations Technology Manufacturing Site Leader

    Sept 2021 - Sept 2024