
Magdalene Uki
Administrative Assistant

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About me
Administrative Manager at Fontaine De Vie
Education

Universal school of Aviation
2019 - 2019Diploma Airline Flight AttendantAirline Ticketing/reservations, hotels reservations, Tourism and Visa processing.

Akwa Ibom State Polytechnic
2012 - 2014Higher National Diploma Mass Communication/Media Studies
Experience

MIKANO INTERNATIONAL LIMITED
Apr 2009 - May 2010Administrative Assistant• Handled office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.• Provided real-time scheduling support by booking appointments and preventing conflicts.• Screened phone calls and routing callers to the appropriate party.• Used computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.• Greeted and assisted visitors.Achievement: Eliminated paperwork by scanning documents and emailing them to concerned parties. Show less

Quartermaster Group
Feb 2011 - Mar 2012Sales Executive• Sales generation, explaining products and services to the customers through presentations, brochures, videos, and other materials.• Built Sales Leads through referrals, business directories, and cold calling. Followed up on sales leads that were generated by other employees or departments within the company.• Maintained Sales Accounts by regularly calling and visit existing clients to ensure that they were still happy with using the product or services and to explain new products and services as they were made available. Show less

Sparkling Eyes Clinic
Sept 2011 - Oct 2012Front Office ReceptionistSparkling Eyes Clinic offers services such as diagnosis, assessment, and management of various optical and tropical eye disorders.• Receive Visitors and ensure that their concerns and requests were addressed.• Answered telephone calls, took messages, and ensured that they were delivered to the appropriate departments.• Basic bookkeeping duties such as monitoring and recording petty cash payments• Document and facility management including photocopy and collation of documents, accurately filing, monitoring, and control of office supplies.• Organized Meetings by booking meeting rooms, informing participants, setting up meeting rooms with necessary stationery and equipment.• Secretarial Support including preparing correspondence & documents, updating databases, organizing mailings, scheduling, and following up on appointments.• Reception Area Maintenance.Achievement: Learned the use of various eye care equipment and improved telephone handling skills. Show less

JoanMeg's tasty treats
Jan 2017 - Aug 2018Sales ManagerJoanMeg's tasty treats... Is all about catering, such as cakes of different types, pastries, and small chops...... We are always ready to give you the best.

Fontaine De Vie
Nov 2018 - Nov 2023Administrative ManagerFontaine De Vie deals with the production of food and beverages in Nigeria.• Manage office supplies stock and place orders.• Prepare regular reports on expenses and office budgets.• Maintain and update company databases.• Organize a filing system for important and confidential company documents.• Answer queries by employees and clients.• Update office policies as needed.• Distribute and store correspondence (e.g. letters, emails, and packages)• Prepare reports and presentations with statistical data, as assigned.• Arrange travel and accommodations• Schedule in-house and external events Achievement: Learned to multitask and received a commendation from my line manager severally. Show less
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Fontaine De Vie (Fdvie)
Nov 2018 - May 2019Customer Service Representative
Foundation Chambers
Oct 2023 - nowFront Desk Officer
Licenses & Certifications

Customer Service Skills
West Africa Association of Customer Service ProfessionalsJun 2020
Customer service management
Anglo School of Arts and CultureFeb 2020
Hospitality and Tourism Business Management
Anglo School of Arts and CultureNov 2019
Airline Ticketing/Reservations
Universal School of AviationJun 2019
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