
Katarzyna Pawłowicz
Specialist in Business Cards Department

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About me
Head of Value-Added Services, Visa Central Eastern Europe
Education
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Akademia Leona Koźmińskiego (Kozminski University)
2021 -Postgraduate Degree CSR. Cele zrównoważonego rozwoju w strategii firmy 5Celem studiów jest kształcenie liderów zrównoważonej przyszłości. https://www.kozminski.edu.pl/pl/oferta-edukacyjna/studia-podyplomowe/csr-cele-zrownowazonego-rozwoju-w-strategii-firmy

Uniwersytet Warszawski
1997 - 2002Magister (Mgr) Zarządzanie
Experience

Citi
Nov 1998 - Mar 2001Specialist in Business Cards DepartmentCorporate and SME cards operations service

Raiffeisen Polbank
Apr 2001 - Dec 2008Head of Payment Cards ManagementLeader of a team of product experts managing payment cards of the bankTypical project areas:- New products implementations (co-brands, affinity, premium)- Regional coordination in CEE- Risk management optimization - Process mapping and optimization- Lifecycle management with focus on activation, usage building and retention- X-sell strategy and implementation roadmap- Unsecured lending strategy- SME payments facilitation strategyBefore 8/2004: full responsibility for payment card operations Show less

Kredyt Bank
Jan 2009 - Dec 2012Credit cards and cash loan portfolio managerManaging projects in the area of payment cards and cash loanTypical project areas:- New products implementations - Process mapping and optimization- Lifecycle management with focus on activation, usage building and retention- X-sell strategy and implementation roadmap- Unsecured lending P&L maintenance and optimization

PKO Bank Polski
Jan 2013 - Mar 2020Expert responsible of projects run in Agile methodology. Aware of agile ceremonies like user story grooming, sprint planning and retrospective, able to break the larger epics into smaller stories, able to define and manage backlog.Major projects focus on the following areas:- Open banking as an opportunity for the business to grow (where AIS and PIS can be added to increase customer value proposition)- Value proposition for new customers especially young generation- European regulation in payments Show less Managing a team of product managers leading projects aimed at improving cards profitability, competitiveness, compliance with domestic and EU regulations, customer value proposition, processes effectiveness, acquisition.Recent projects:- Payments business transformation to comply with PSD 2- Digital conversion of debit cards including Apple Pay, Google Pay, Garmin Pay- Debit card profitability model optimization including detailed scheme cost structure analysis- Muli-currency payment tool design and implementation - Issuing vs acquiring strategy Show less
Expert in Product Development Bureau
Aug 2018 - Mar 2020Debit Cards Manager
Jan 2013 - Aug 2018

Visa
Mar 2020 - nowAreas of expertise:• Responsible for business development of Visa innovative product solutions,• Supervision over preparation of use cases per solutions proposed to be rolled out in the market• Development of new value propositions with focus on mobile applications in order to engage digital customers using innovative payment solutions, including fintech solutions• Leading open-market projects in innovation studio in order to design new value proposition, including prototypes of mobile solutions• Customer acquisition, digital onboarding, activation and portfolio management projects inc. technical solutions Show less
Head of VAS, Visa CEE
Dec 2024 - nowProduct Director, Poland Go To Market, Visa CEE
Mar 2020 - Dec 2024Payment Solutions Manager, CEE
Mar 2020 - Dec 2021
Licenses & Certifications
- View certificate

Strategic Thinking
LinkedInApr 2023 - View certificate

Green Digital Skills
INCO AcademyOct 2022 - View certificate

Driving Measurable, Sustainable Change
LinkedInApr 2023 - View certificate

Professional Scrum Master™ I (PSM I)
Scrum.orgNov 2019 - View certificate

The Employee's Guide to Sustainability
LinkedInApr 2023 - View certificate

Professional Scrum Product Owner
Scrum.orgJan 2021 - View certificate

Green Jobs for Sustainable Careers
LinkedInApr 2023 - View certificate

Professional Scrum Product Owner™ I (PSPO I)
Scrum.orgJan 2021 - View certificate

Learning Design for Sustainability
LinkedInApr 2021 
Professional Scrum Master I
Scrum.orgNov 2019
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