Experience

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  Zywave

  May 1998 - Oct 1998

  Staff software engineer

  After graduating High School pursued a full time employment opportunity to develop commercial auto insurance software in Turbo Pascal with Insurance Technologies Corporation. Additional responsibilities included accurate interpretation of insurance rules, editing of client-facing documentation and even packaging final media for shipping.

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  Intervoice

  Jan 2000 - Jan 2007

  Media Telephony Group 2003 - 2007Support and substantially extend Intervoice media telephony platform. • Development work on module through major releases including one that doubled its capabilities. Direct involvement in co-design of the platform.• Work on state machine that is able to abstract hardware layer bellow and application layer on top, driving and insuring proper sequence of events to both.• Extend internal test suit application to include a set of user-friendly automated test options making it a much more accessible tool to QA and field installers. Show less Telephony Interface Manager Team 2002 - 2003Design and develop parts of the Microsoft-Intervoice Speech Server platform. • Development and integration of the data-streaming module between Microsoft and Intervoice products. • Work with Microsoft team during integration phase of the project and administrate application layer testing during certification of TIM.Intervoice Core Research and Development Group 2000 - 2002Develop, expand and test Intervoice multi-OS core layer for Windows, Linux and Solaris. • Design and develop an OpenSSL crypto library for use by the core layer. • Co-design and develop Java GUI admin application for a distributed platform. • Port Intervoice Windows Core code to the UNIX platform. C and C++ are used. Show less

  • Software Engineer II

    Jan 2003 - Jan 2007

  • Software Engineer I

    Jan 2000 - Jan 2003
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  Nec

  Nov 2007 - Dec 2010

  Senior software systems engineer

  Expand and support Credit Management Server application for the 7-Eleven Retail Information System (RIS). Work with Business groups to define system and technical specification for Product Development.• Work with Project Management to define System Requirements based on the preliminary Business Requirements for the planned releases. Write Functional Requirements and work on the design with the members of the development team. • Write detailed Technical Specifications to be used by members of the team or/and work through full development cycle, including Unit Testing and conducting Knowledge Transfer sessions for QA prior to project hand off.• Provide guidance to the junior and new members of the team. • Enhance reliability of the Credit Server by optimizing existing code; improve thread safety of the architecture. Maintain proved code practices within the team. • Full time production support in between major releases. During normal project work, provide expertise on the Credit Server to the developers in the Production Support team and Quality Assurance teams. Show less

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  Telstrat

  Apr 2011 - Feb 2012

  Senior software engineer

  Part of Engage contact center solution Development team. Took part in full stack develop with focus on client-side application. C++ and C# .Net technologies utilized. Work included design and mockup of UI based on business requirements.

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  Corepoint health

  Apr 2012 - Jan 2020

  Joined Corepoint Integration Engine (CIE) development team as a full-stack C++ and C# developer. In addition to writing code, I began working with stakeholders to define business and system requirements. Took part in realizing ambitious vision by company's CTO to modernize main IDE application (CIE Configuration). As part of this project, I worked closely with stakeholders and CTO to understand customer needs and pain points. I developed story boards, UX design and User Journey Mapping to iterate with stakeholders and engineering team before any development started. Resulting product received multiple customer accolades and contributed to maintaining Company's #1 KLAS® rating in the Integration Engines category. Show less

  • Program Manager

    Apr 2015 - Jan 2020

  • Senior Software Engineer

    Apr 2012 - Apr 2015
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  Rhapsody

  Jan 2020 - Oct 2023

  Product Manager for the KLAS top ranked healthcare integration engine, now proudly launching Corepoint as a Service! Manager of the Corepoint Configuration and IDE development team. Corepoint Integration Engine Product Owner. After Corepoint Health merger that resulted in Lyniate, I took on a role of Program Manager for Corepoint Configuration and Monitor products within the Corepoint Integration Engine suite.

  • Product Manager, Corepoint Integration Engine

    Jul 2021 - Oct 2023

  • Development Manager & Product Owner

    Jan 2021 - Jul 2021

  • Program Manager

    Jan 2020 - Jan 2021
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  Abacus insights

  Feb 2024 - now

  Senior product manager

  Accelerate Abacus interoperability strategy and mature internal Product Management Lifecycle process to meet the needs of the growing organization.