Experience

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  Brigham young university

  Aug 2007 - Apr 2009

  Resident assistant

  - Created several programs that met strict requirements from BYU Resident Life- Launched multiple training programs to increase personal, communication, and organization skills- Founded a new system to that created 80% more participation and a 25% drop in housing violations

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  Eklund drilling

  Apr 2008 - Jun 2008

  Drilling core analysis

  - Cultured a small team building environment through strong work ethics and principles- Organized a method to add chemicals that reduced chemical costs by 2% - Established procedure to prolong machinery life 1/5 times longer than expected life Volunteer

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  Tvb

  Jun 2008 - Aug 2008

  Mr. hong kong

  - Punctual to all appointments and meetings- Executed tasks and completed projects by deadlines- Received title of Mr. Hong Kong and first place on the Mature Team- Learned Martial Arts routines quickly and exceeded teacher expectations

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  Novell, inc.

  Oct 2009 - Aug 2010

  Credit analyst intern

  - Processed client credit risk through D&B- Fostered team unity while achieving fiscal goals- Provided training for new interns- Provided client/billing support for past due invoices

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  Andigen lc

  Aug 2010 - Dec 2010

  International operations and ip management

  - Working with American and Chinese engineers to open new doors into the expanding Chinese economy - Playing an important part in finding local manufacturers to fabricate machine parts at a lower cost that in the US- Controlling IP protection while still providing governments and engineers with relevant information- Setting up a company policy involving how to strategically protect IP

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  Provo beach resort llc

  Dec 2010 - Apr 2014

  Business operations manager

  Organize and develop business model plans involving new training programs, quarterly performance evaluations, and customer service resolutions. Create, adjust, and audit stock inventory levels. Analyze and generate reports on statistical data supporting trends. Spearhead conflict resolution goals and training for upper management, developed from "The Anatomy of Peace." Research and establish industry trends that would increase revenue and generate greater community interest/participation.

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  Philips healthcare

  Apr 2014 - Sept 2015

  Business analyst

  Provide support and financial forecasting for Patient Care and Clinical Informatics. Using Tableau, Microsoft Access, Excel, and SQL Server I built informative dashboards and views that enabled quick identification of problem areas and orders. Outstanding inventory and installation cycle times were reduced due to proper and early identification.

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  Decision resources group

  Sept 2015 - Feb 2019

  Senior data analyst

  Responsible for building custom analytics, database structures, and new data validation/exploration. Development of data warehouse and process for 3rd party data integration. Customer facing in delivering custom requests, answering client questions, and providing continued post-delivery support.

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  Amazon web services (aws)

  Mar 2019 - Jan 2021

  Secured media new product implementation global program manager

  · Established and maintained a robust relationship with key Data Center/InfraOps leadership to ensure understanding of technology and related security requirements through white paper narratives.· Responsible for managing global technicians that installed, deployed, activated, and problem solved new security software and hardware solutions.· Established and Communicated resource requirements with global leadership to support any security and technology operating procedure via amazon wikis.· Created and communicate technology Launch Plans/Preparations to cluster, data center and global leaders.· Managed multi million dollar Capital Acquisition Requests through creation, approval, execution, and audits.· Supported local leadership in their preparations to install new security hardware and software via wikis, virtual and in-person training seminars.· Surfaced roadblocks and proposed alternatives to Sr. Leadership at the local and global levels when prior expectations/deliverables were off course.· Identified security gaps during deployment phase and provided recommendations as well as proposes corrective action plans to drive closure to the security gaps, as it pertains to the hardware and software deployment.· Able to learn, understand and lead tangible hardware and software deployment in a data center while recognizing/respecting geographical and cultural differences.· Naturally “Earns Trust” by delivering on commitments and always keeping in mind the end-user of any deployed hardware or software. Show less

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  Amazon

  Jan 2021 - now

  • Project Manager, AMZL ACES, UTRX

    Feb 2022 - now

  • Learning Area Manager

    Jan 2021 - Feb 2022