Experience

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  Zenith bank plc

  May 2011 - Jan 2012

  Customer service

  • Opened new accounts and managed existing accounts• Attended to Inquiries for loans and promoted the Bank's other products and services• Opened an average of 20 accounts weekly, within 6 months on the Job• Strived to meet and surpass customer service expectations the Bank's way

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  Globacom

  Jan 2012 - Oct 2013

  Performance engineer

  • Designed and developed automated analysis tools using Excel Macros to streamline the analysis of Mobile Switching Centers (MSCs), Home Location Registers (HLRs), and other Network Switching Subsystem (NSS) components, increasing efficiency and reducing manual errors.• Supervised network monitoring, incident response, and problem reporting, ensuring prompt identification and resolution of network issues.• Conducted network restoration exercises and network traffic restoration activities, minimizing downtime and ensuring seamless network connectivity.• Analysed call flows to identify optimization opportunities.• Configured network elements to ensure optimal call setup and routing.• Troubleshot call setup issues using various tools and techniques.• Implemented performance enhancements to improve call setup success rates and reduce latency. Show less

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  Mpinfrastructure

  Jul 2016 - Mar 2018

  Solar energy analyst

  • Performed predictive Analytics on highest month with better solar performance.• Analyzed solar, batteries, generator run hours and other Power data.• My solar analysis report used by field Engineers optimized solar performance by 20%.• Interpreted data, analyzed results using statistical techniques and provide ongoing reports• The Job exposed me to Data mining and Predictive Analytics using Excel.

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  Caspian services ltd

  Apr 2018 - Feb 2020

  Pre-sales engineer

  1. Provide Presales Support: Collaborate with the sales team and clients to understand their technical requirements and provide expert guidance and support throughout the presales process, including solution design, product demonstrations, and technical consultations.2. Project Management: Manage the execution of projects from inception to completion, ensuring timely delivery, adherence to project requirements, and customer satisfaction. Coordinate with internal teams and external stakeholders to drive project success and achieve business objectives.3. Training Coordination: Identify, organize, and deliver important training sessions for the technical team to enhance their skills, knowledge, and proficiency in relevant technologies and solutions. 4. Solution Design and Validation: Design, validate, and present comprehensive Caspian Services solutions to clients, addressing their needs, challenges, and objectives. Show less

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  Daisy tech limited

  Jul 2020 - now

  Founder/digital transformation consultant

  Program Development: Collaborate with our team of subject matter experts to design and develop cutting-edge Data Science training programs that cater to the needs of our target audience, including undergraduates, fresh graduates and professionals with no coding background.Curriculum Design: Oversee the creation of engaging and comprehensive training curricula that cover key concepts, tools, and techniques in Data Science, ensuring alignment with industry standards and best practices.Training Delivery: Coordinate and facilitate training sessions, workshops, and seminars, leveraging your expertise to provide guidance, support, and mentorship to participants throughout their learning journey.Quality Assurance: Implement robust quality assurance measures to monitor the effectiveness of training programs, gather feedback from participants, and continuously improve the delivery and content of our offerings.Strategic Partnerships: Identify and cultivate strategic partnerships with educational institutions, industry associations, and corporate clients to expand our reach and enhance the impact of our training programs.Team Leadership: Lead and motivate a team of trainers, instructors, and support staff, fostering a collaborative and results-driven work environment focused on achieving organizational goals and objectives.Client Engagement: Work closely with clients to understand their training needs, develop customised solutions, and ensure the successful delivery of training programs that meet their expectations and requirements. Show less

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  Ismailandpartners

  Aug 2020 - now

  Social media marketing manager

  1. Social Media Strategy: Develop and implement a comprehensive social media strategy to increase brand awareness, drive engagement, and generate leads for our real estate listings and services across various platforms including Facebook, Instagram, Twitter, LinkedIn, and more.2. Content Creation: Create compelling and visually appealing content for social media posts, including graphics, videos, and written captions, that effectively showcase our properties, highlight our expertise, and engage our audience.3. Community Management: Monitor and respond to comments, messages, and inquiries on social media channels in a timely and professional manner, fostering positive interactions and building relationships with our online community.4. Blog Management: Plan, research, and write engaging and informative blog articles on topics relevant to our target audience.5. Campaign Management: Plan and execute social media advertising campaigns, promotions, and contests to increase reach, engagement, and conversions, leveraging targeting options and analytics to optimize performance.6. Analytics & Reporting: Monitor and analyze social media and blog performance metrics, track key performance indicators (KPIs), and prepare regular reports to evaluate the effectiveness of our social media and content marketing efforts. Show less

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  Extern

  Apr 2024 - May 2024

  Extern remote extern

  Utilize SEO tools to identify keywords relevant to the company and the industry it functions in.Analyze keyword metrics to categorize keywords based on search intent strategically.Craft three SEO keyword-optimized blog posts leveraging AI content creation tools, to enhance the company's website search engine visibility.