
Timeline
About me
Operations Manager, Admission Services at Arizona State University
Education

University of economics, prague
2019 - 2019Studied Economics and International Business here during the summer in 2019.

Arizona state university - w. p. carey school of business
2017 - 2020Bachelor of science marketing (digital and integrated marketing communication)Activities and Societies: Residential Hall Association (RHA), Hassayampa Academic Village Residential Council (HAVRC), Inferno Insiders, W. P. Carey Intro to Business Facilitator, Devils' Advocates Campus Tour Guides, Camp Carey Councilor, & Devil4Devil Training Leader Graduated Magna Cum Laude

Brophy college preparatory
2013 - 20179th-12th gradeActivities and Societies: Latin Club Treasurer, Mythology Club Treasurer, Greek Club Treasurer, Technology Club President, Young Entrepreneurs Club Member, Honor Chorale Member, Choir Leadership Council, Many Service Projects/Hours

Arizona state university mary lou fulton teachers college
2022 - 2023Master of education higher and post-secondary educationPracticum with New Student Programs at ASU under supervision of Amy AhlstromerGraduated "With Honors" Summa Cum Laude
Experience

Scottsdale tutoring with kristen stevenson
Oct 2012 - Jul 2015Front Desk Receptionist
Oct 2013 - Jul 2015Mathematics Tutor
Oct 2012 - Nov 2013

Appsurdity
Sept 2014 - Nov 2015Social media marketing ambassadorWhile in high school school I helped launch QUAD’s first brand ambassador program for college and high school students. Set goals, guideline, and helped curate content and established community management guidelines for 216 college-focused Twitter accounts.

Az air time llc *closed*
Dec 2014 - Aug 2018Manager / Party Coordinator
Jul 2016 - Aug 2018Digital Marketing Manager
Nov 2015 - Aug 2018Shift Leader / Assistant Party Coordinator
Sept 2015 - Jun 2016Head Cashier / Party Host
Dec 2014 - Sept 2015

Arizona state university
Jul 2018 - May 2020Also known as a Resident Assistant (RA) at many colleges and universities, the Community Assistant (CA) creates a community amongst the residents living on the floor while helping them succeed personally, professionally, and socially. As a CA in the largest residential community in the country, the CA role works with first-year students to not only ensure a safe and responsible environment but also intentionally forge connections that build an engaging residential experience.The CA is a community leader in the residential communities, and as such is expected to actively build relationships with student residents, serve as a mentor, resource referral and role model to others.Within University Housing, CAs are the most important members of the team. The role is critical in providing services and support to students in the residence hall and in fairly representing both the needs of the students and the university administration. Show less
Community Assistant (Resident Assistant)
Jul 2018 - May 2020Desk Assistant
Jul 2018 - May 2020

Arizona state university - w. p. carey school of business
Jul 2018 - Dec 2019Wpc 101 facilitator - internshipFacilitated weekly mentoring sessions with 19 first year students by presenting and creating workshops on resources, academic skills, and student involvement. Presented and created weekly workshops on resources, academic skills and student involvement for a 19-student cohort. Developed and built skills utilizing both immersion and online techniques to deliver program objectives. Quickly learned full software utilization to facilitate group communication, data reports, and learning management. Refined leadership techniques to encourage outcomes succinct within timelines and course goals. Exceeded in meeting target deliverables resulting in above average performance. Show less

L brands
Nov 2018 - Jan 2019Seasonal sales associateVictoria’s Secret & Pink | The sales associate position is one that quickly evolves throughout the day or depending on the shift. Working the early shift (4am-10am) involves restocking merchandise, intaking shipments, and rearranging display racks. Mid-shifts and closing shifts (10am-10pm)includes working behind the cash register to promote additional sales, credit card enrollment, and uniquely packaging customer’s merchandise. Additional responsibilities include informing customers of ongoing store promotions when appropriate, restocking and returning unwanted merchandise to the appropriate store area, and assisting fellow team members with larger tasks throughout the day. Show less

Asu devils' advocates
Jan 2019 - Jun 2020Campus tour guideFounded in 1966, Devils' Advocates is the oldest student organization at Arizona State University! Devils' Advocates is a para-professional student organization, designed to give prospective Sun Devils a wonderful campus tour at Arizona State University. Members of Devils' Advocates volunteer their time to give campus tours Monday through Saturday, as well as sponsor other activities for prospective and current students throughout the year. The members of Devils' Advocates are very energetic and positive students of Arizona State University who have an insane amount of school spirit! Show less

Domino's
Jun 2019 - Aug 2019Seasonal assistant managerAssistant managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. Duties included: Performing all the duties of the customer, services representatives and delivery drivers, managing a team from 3 to 15 employees during the scheduled shift, greeting customers and taking orders with a smile, operating the cash register and collecting payment from customers, making consistent products within Dominos Pizza guidelines, delivering product by vehicle from the store to the customer in a safe and courteous manner, and maintaining a clean and organized work environment from our customers viewpoint. Show less

The ups store
Aug 2019 - Sept 2021Sales associate & keyholderDelivered excellent customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. Expertly advised customers by providing accurate information on products, services, and best-value options as well as exhibiting confidence by knowing best practices related to the industry.

August united
Aug 2019 - Nov 2020Implement full marketing campaigns including: developing strategy, assembling creative concepts, forecasting results, curating mood boards and storytelling for influencer content, and analyzing results of campaign to glean key learnings for next campaign. Identify strategic social influencers, perform outreach and coordination to onboard to campaign, negotiate compensation and deliverables, and maintain relationship between brand and influencer. Assist in paid social strategy, tactical execution, and analyzing results within Facebook Ads Manager. Show less August United is an award-winning full-service influencer marketing agency that unites impressive brands with impressive people. We’re on a quest to rid the world of boring marketing. Brands choose August United to help them cut through the noise by creating outcome-focused influencer and social media programs. More than a software—we’re a fully managed, data-focused white-glove partner and a really fun group to work with.Clients include Kroger, Persil ProClean, Snuggle, Renuzit, Dial, Four Peaks Brewery, P.F. Changs, all Laundry, PetSmart, See's Candies and more. Show less
Influencer Relationship Coordinator
Jul 2020 - Nov 2020Social Media Marketing Specialist
Aug 2019 - Jul 2020

Cybba
Jan 2021 - Jul 2021Social media & influencer marketing coordinatorWorked closely with the Senior Influencer Strategist to execute full-scale social media campaigns for a variety of clients. Campaigns spanned organic social-media focused only, influencer focused, and a mix across multiple channels, efforts, and agencies. Worked with the Account Management and Sales teams to ensure every step of a campaign was executed smoothly and in the most effective manner possible from start to finish. Responsibilities included:- Research, identification and management of relationships with influencers across all networks- Development of ideas for outreach and creative briefs- Established and maintained professional one-on-one relationships with top influencers and content creators, securing consistent messaging for their brand- Leveraged influencer content for brand marketing materials- Took an analytical and ROI-driven approach to report on influencer program progress and challenges- Used existing strategy to set performance and brand building KPIs on a partner-by-partner basis; oversaw ongoing optimization and applied a test-and-learn strategy to achieve success and new learnings Show less

Arizona state university
Sept 2021 - nowAs the Admission Services Operations Manager, I play a crucial role in ensuring the operational efficiency of our department. Acting under the administrative direction of the Director of Operations and Staff Success, I oversee various aspects including technology, transportation, and shipping & receiving to support our department's goals.My responsibilities include supervising daily operations across four campus locations, managing resources such as the Admission Car Fleet and shipping & receiving to ensure smooth functioning. Additionally, I supervise and train front window staff to deliver excellent customer service while adhering to established policies and procedures, ensuring a positive experience for all visitors and prospective students.Furthermore, I serve as a responsive point of contact for inquiries and concerns from prospective and international graduate students, providing guidance and assistance throughout their application process. I also manage CRM data to enhance productivity and maintain accurate databases, facilitating efficient communication and streamlined workflows within the department.As an interdepartmental liaison, I foster collaboration and effective communication between teams, both within and outside the department, to achieve shared goals and objectives. Additionally, I actively participate in recruitment team meetings and cultivate relationships with local organizations and networks to support our recruiting efforts, furthering our outreach and engagement with prospective students.Through diligent supervision, proactive management, and effective collaboration, I am dedicated to ensuring the seamless operation of Admission Services, ultimately contributing to the success and mission of our department and the university as a whole. Show less As the Recruitment Operations Manager, I led a team of five student employees to ensure the delivery of the highest quality service to customers within Admission Services recruitment at ASU. Aligned with the university's mission and goals, I supported the creation and promotion of awareness of ASU as the New American University through meaningful interactions and exemplary customer service throughout the college search and enrollment processes for a diverse range of students, including First-Year, Transfer, Veteran, Domestic, and International Undergraduate and Graduate Students.My responsibilities included managing materials, inventory, and daily recruitment operations for both in-person and regional representatives. Additionally, I oversaw the graduate college admission services queue, ensuring efficient handling of applications and inquiries. I also hired, supervised, and trained part-time front window personnel to provide exceptional customer service at the Admission Services in-person help desk.In addition, I served as a liaison between Admission Services and other Academic Enterprise Enrollment partners, facilitating quality communication between recruitment and applicant services for transcripts and other related academic documents. I actively developed best practices for document management to enhance efficiency and accuracy.I implemented strategies tailored to assigned markets, developing strong relationships with prospective students and their families. I provided counseling and guidance to students, interpreting program procedures, policies, goals, and objectives through various communication channels to ensure a seamless transition to university life.I effectively integrated enrollment strategies and action items through meaningful interactions with students. Additionally, I assisted with special programs, visits, events, and presentations in support of Admission Services and other university units to achieve overall university goals. Show less As the Transfer & Graduate Recruitment Coordinator, I excelled in establishing meaningful connections with students, families, and various internal and external stakeholders. My approach was characterized by poise, enthusiasm, and a commitment to providing informative guidance. I demonstrated responsiveness to the needs and concerns of others while effectively motivating them to explore opportunities for further education.In my role, I focused on counseling and advising prospective transfer and graduate students, both domestically and internationally. I engaged in personalized discussions to address their inquiries and provide tailored guidance to support their academic journeys.For transfer students, I targeted specific regions and institutions, including Scottsdale Community College, Rio Salado Community College, Gateway Community College, Yavapai Community College, Prescott College, as well as universities and colleges in Iowa, Kansas, Minnesota, and Missouri. This targeted outreach ensured that students from diverse backgrounds and regions received the necessary information and support to transition smoothly to ASU.Additionally, I liaised with various graduate student groups, including domestic and international students, those attending ground campus or online programs, and individuals pursuing all degree programs offered at ASU. By understanding the unique needs and preferences of each group, I provided comprehensive support and guidance throughout the admissions process, facilitating their integration into the ASU community and fostering their academic success. Show less
Admission Services Operations Manager | Admission Services
Oct 2023 - nowRecruitment Operations Manager | Admission Services
Oct 2022 - Oct 2023Recruitment Operations Coordinator | Admission Services
Jun 2022 - Oct 2022Transfer & Graduate Recruitment Coordinator | Admission Services
Sept 2021 - Jun 2022
Licenses & Certifications
- View certificate

Using gender inclusive language
LinkedinJun 2022 - View certificate

Meeting facilitation
LinkedinJun 2022 - View certificate

Programmatic advertising foundations
LinkedinJan 2021 - View certificate

Salesforce essential training
LinkedinJun 2022 - View certificate

Asu work+ certified 2025-2026
Arizona state universityAug 2025
Honors & Awards
- Awarded to Jack FevurlyCommunity Assistant of the Year ASU University Housing May 2019 2018-2019 Hassayampa Academic Village
- Awarded to Jack FevurlyDean's List W. P. Carey School of Business Fall 2017, Spring 2018, Spring 2019, Fall 2019, & Spring 2020
- Awarded to Jack FevurlyEagle Scout Boy Scouts of America
Volunteer Experience
Young Professional Board Member
Issued by Treasure House Arizona on Mar 2023
Associated with Jack FevurlyUnited Way Division Chair (ASU AEE)
Issued by Valley of the Sun United Way on Sept 2021
Associated with Jack Fevurly
Languages
- enEnglish
- czCzech
- laLatin
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