Experience

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  Huawei technologies

  Jul 2014 - Jul 2015

  Network management center engineer

  Vodafone D2 Zugspitze Project (SRAN) : 2G/3G-SwapRemote Cell lockingConfiguration and Troubleshooting-2G/3G/4GSupport for Vodafone LTE Network IntegrationVodafone D2 BRAS ProjectTesting new installed BNGs24h/7d Network Monitoring ServiceAlarm Monitoring and incident processingInitial Fault diagnostics and escalation to SLM (procedure)Interacting with Field Service Technicians Handling with Tickets with BMC Remedy/TTWOS

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  Acentic - now part of hoist group

  Oct 2015 - Dec 2020

  Systems engineer

  Operations and support of IPTV based entertainment systemsSystems and Network configuration for IPTV based entertainment services delivery to high brand hotels in the hospitality industry worldwide, part of senior Technical services team assisting on-site engineers with migrations and installations. Ongoing technical and sales support, Network planning anddocumentation, Customer network integration, Remotely manage IP networks, routers, servers and associated systems

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  Hoist group gmbh - part of planet

  Jan 2021 - Dec 2021

  Product integration & l3 support engineer

  1) Technically Integrate the product portfolio in a lab bench.- Build and Keep a expertise level knowledge on evolving HoistGroup product portfolio (Internet access, IPTV, Wifi) in close co-working with the Product team members.-Test products installation, features, operations, and fine tune design-Build or contribute building and maintain efficient and standardized documentation and processes2) Provide Level 3 support-Part of the escalation process, as level3-Provide technical expertise in products (internet access, IPTV, Networking)-Preferred communication channel with Product Development teams3) Knowledge sharing-Technical trainings and knowledge sharing-Support to RFPs Show less

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  Planet

  Jan 2022 - Jan 2024

  Product integration & l3 support engineer
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  Interglobe trading

  Feb 2024 - now

  Founder

  Trading and Brokerage of African commoditiesInterGlobe Trading's mission is to meet the needs of companies importing exotic fruits and vegetables worldwide. We specialize in the brokerage and trading of exotic fruits and vegetables from all over Africa.

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  1&1 versatel

  Jul 2024 - now

  Administrator network services all ip - data core

  Instandhalten, Betreiben und Pflegen des Core-Netzes von 1&1 VersatelDefinieren und regelmäßiges Anpassen der Schwellwerte von Betriebsparametern sowie Entwerfen und Initiieren entsprechender AlarmierungskonzepteZyklisches Dienst- und Systemüberwachen unter Nutzung der entsprechenden NetzwerkmanagementsystemeUnterstützen beim Erstellen von regelmäßigen ReportsVerifizieren, Klassifizieren und Priorisieren von SystemfehlermeldungenSicherstellen der DatensicherungenUnterstützen regelmäßiger FunktionstestsEinleiten der notwendigen Kommunikation, Dokumentation und EskalationEingrenzen, Prüfen und kurzfristiges Beheben von SystemstörungenAuswählen und Priorisieren von Entstörungsmaßnahmen Show less