Experience

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  Amideast

  Jun 2011 - Jun 2012

  English instructor

  • Developed learner-centered English lesson plans for intensive summer program• Managed classes of 15-20 students in the Young Learners’ Program

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  Corporate translations, inc. (now rws)

  Oct 2012 - Jul 2014

  Project manager

  • Managed multi-language translation projects through production, post-production, and delivery• Coordinated linguist, SME, editor, desktop publisher, and QA teams to produce validated translations• Problem-solved to address changes in project scope and ensure timely submission of deliverables• Maintained CRM records and upheld Quality Management System, ISO 9001, and EN 15038 standards

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  The university of arizona

  Aug 2014 - May 2015

  Project go arabic tutor

  • Developed one-on-one tutoring plans for over 20 first, second, and third-year Arabic students

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  Concordia language villages

  Jul 2015 - Aug 2015

  Arabic credit teacher

  • Developed lessons and assessments using PBL, total physical response (TPR), and gamification• Established file sharing system to streamline lesson preparation and facilitate staff collaboration• Balanced instructor, counselor, and bank management duties

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  University of arizona

  Jun 2016 - Jul 2016

  Classroom assistant

  • Provided instructional support to lead lecturer during intensive 100-hour Elementary Arabic course• Substitute taught classes during instructor absences

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  Kalimah programs

  Jun 2017 - Aug 2017

  Arabic curriculum developer

  • Utilized backwards design to develop learner-centered Arabic curriculum, lesson plans, integratedperformance assessments (IPAs), and instructor guide• Defined project scope and timeline and delivered curriculum materials ahead of deadlines

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  University of arizona

  Aug 2017 - May 2018

  Arabic instructor

  • Taught Elementary Arabic 101 and 102 courses and utilized summative and formative assessment• Received positive student evaluations and feedback from department faculty

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  The university of texas at austin

  May 2018 - Jul 2018

  Arabic instructor

  • Redesigned semester-long course into an intensive six-week Elementary Arabic summer course• Created a learner-centered course by incorporating gamification and project-based learning (PBL)• Supervised and delegated teaching and grading duties to two teaching assistants

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  American councils for international education

  Feb 2019 - Jan 2023

  Senior program officer, teacher programs

  • Facilitated in-person, virtual, and hybrid professional development trainings for adult learners• Evaluated trainings by analyzing quantitative and qualitative self-reported data from participants• Managed technology, travel, hotel, and catering logistics for in-person teacher training workshops• Onboarded, trained, and wrote job aids for new Teacher Programs staff• Collected, tracked, and analyzed program data in quarterly reports for program funders, grant proposals, and stakeholder newsletters• Communicated with instructors, host institutions, funders, partners, and pedagogical SMEs Show less

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  Serco

  Jan 2023 - May 2024

  Training administrator

  • Updated and maintained course materials in coordination with Government Accountability Office (GAO) Learning Center clients• Managed the GAO Adjunct Faculty (AF) program schedule including training of trainer (TOT) courses and peer training events• Provided recommendations to the AF program manager on course content, program outreach, and the development of new instructor tools and program materials• Trained GAO instructors on techniques to maximize participant engagement with Zoom technology• Documented best practices for GAO hybrid learning events by testing and piloting technology• Delivered technical support during virtual and hybrid classes, orientations, and workshops• Updated Serco standard operating procedures (SOP) by revising and restructuring existing content, removing obsolete information, and writing new sections to reflect virtual and hybrid work Show less

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  Dcm insights

  May 2024 - now

  Client engagement manager