Michael Araque

Experience

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  McDonald's

  Oct 2016 - May 2018

  Crew Trainer

  During my stay at McDonald's I have worked my way up from a Crew Member to a Crew Trainer. As a Crew Trainer my job was to assist in training crew members in food preparation, customer service, and cleanliness procedures in accordance with Occupational Safety and Health Administration standards. Collaborate with management, mentor crew members, and provide courteous service to restaurant patrons.

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  Publix Super Markets

  May 2018 - Aug 2019

  Meat Clerk

  My job in this industry is to provide excellent customer service and to work hard and diligent. Apply helpful advice to my management about problems they are having. Work at a fast paced and also help those who ask no matter what is it.

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  Conduent

  Aug 2019 - Jul 2020

  Customer Experience Associate II

  Assisted customers online with questions regarding employee benefits and insurance detailsReferred to company documentation and communicated with management to resolve customer issuesCompleted all duties related to online employee service center and additional duties such as faxing customer documents

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  Cisco

  May 2023 - Aug 2023

  Technical Intern I

  Worked with a small scrum team to review Cloud Control Framework requirements, collect and document compliance or non-complianceImplemented corrective actions including documentation and automation to ensure ongoing compliance followed by CiscoCreated a python script to compare IP Addresses in NetBox with Cisco’s Internal DNS management system, detecting discrepancies and generating an easy-to-read report for flagging instances

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  UL Solutions

  May 2024 - now

  Radio Frequency Test Engineer

  As an RF Test Engineer at UL Solutions, I specialize in testing and validating wireless devices to ensure compliance with regulatory standards. My responsibilities include designing and executing test plans, analyzing RF performance, and troubleshooting issues. Currently, I am part of a dedicated team, collaborating with cross-functional professionals to deliver high-quality, certified products to market. This role provides me with invaluable experience in RF technology, deepening my expertise and honing my skills in a dynamic and challenging environment. Show less