Nadine Van Den Berg

Experience

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  Multicare

  May 2006 - Jan 2007

  Case Manager and Senior Credit Controller

  Case Manager and Senior Credit Controller:Provide quality programming which is designed to respond to each individual patient's needs.Monitor, in a cost-effective manner, service delivery to insure progress toward functional outcomes.Provide efficient discharge planning to insure optimal recovery through a continuum of care via community and home health services.Collect clinical data throughout the patient's hospitalization and post discharge in order to monitor the effectiveness and efficiency of all services.Work closely with external case managers, payers, and third party administrators to consistently insure outcome-oriented, cost-efficient care and customer satisfaction.Reconciliation and allocation of paymentsFollow up and report outstanding accountsFile and maintain documents on all trade transactions associated with trade debtorsMaintain debtors accountsUpdate customer information on account and open new accounts Show less

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  Qmuzik

  Feb 2008 - Apr 2016

  Project Manager

  Key Responsibilities:Business consultant in the IT industry with primary responsibilities focused on project management and solution design and delivery of healthcare software solutions and projects. Project ManagementProject Manager within the Health Care Management System to respective Qmuzik clientele. Manage projects through the complete lifecycle from initiation to completion and handover to the respective support teams according to Company Project Management methodologies and related documentation. Ensured effective governance, tracking, reporting and communications to keep stakeholders up to date with progress, risks and issues. Implementation ManagerCreated and managed project plans to ensure that implementations for new sites as well as upgrades for existing sites were completed on time, within budget, and met client expectations for simultaneous as wells as staggered rollout on a national client base at various distributed geographical locations. Managed and coordinated efforts for direct team of 6 implementation consultants to train a user base of 1000 end users, configure system as per site requirements, and provide end user support as per the agreed SLA. Lead effort on quality assurane and testing for new software release candidates as per specific customer configuration requirements. Consulted with various customers on reporting requirements and produced reporting specifications to development team in order to meet the need of the customer base. Facilitated train the trainer session with implementation consultants to ensure quality of service when customers were eventually engaged.Key Achievements:Managed and coordinated the Implementation of an e-health system that provided a single integrated occupational health record for patients. Lead a team of 6 implementation consultants and various technical leads to coordinate rollouts at a national scale. Successfully managed the support requirements for 2000 users within the agreed SLA. Show less

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  Elingo (Pty) Ltd

  May 2016 - Aug 2017

  Project Manager

  Key Responsibilities:Project Manager in ICT industry with the primary responsibilities focused on performing project management activities to ensure the successful implementation of Multimedia contact Centre and IP telephony solutions for various customers in various industries. Client base includes MiWay, Sanlam, Global Micro, Department of Justice, BMW South Africa , DSV, SAPO and The Unlimited.Project Manager Perform Project Management activities on various projects across various organisation simultaneously to deliver solutions that satisfies the customers’ needs in the Telephony environment. Manage projects using the agreed upon project management methodologies and documentation, using best practices or agreed upon customer methodologies. Develop project plans and associated monitoring and control documentation for effective progress updates. Facilitate stakeholder’s prioritisation of project requirements through meaningful workshops. Work closely with Operation Teams, Technical Teams, IT Teams, Sales and other stakeholder groups to ensure that the plan is executed in accordance with the business objectives throughout the project life cycle. Maintain risks and issues register, produce weekly report for stakeholders, and report on progress to senior management at regular steering committee meetings. Monitor team performance and conduct performance reviews.Assist technical leads and sales director in preparing project proposal for new installations and upgrades of software solutions. Provide input into estimated cost and time for various initiatives taking resource availability, scheduling and levelling into consideration.Key Achievements:Established a way of working for the project management office through business process redesign and the introduction of a project management toolset (PPO) to ensure consistency in the execution of project management methodologies and to ensure business continuity for current and planned initiatives. Show less

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  IPay (Pty) Ltd

  Jan 2018 - May 2019

  Project Manager

  Key Responsibilities: Agile Project Manager with the primary responsibilities for planning, leading, organizing, and motivating agile project teams to achieve a high level of performance and quality in delivering agile projects that provide business value to users and ensure the successful implementation of Prepaid Electricity Vending systems for numerous customers all over the world. Project Manager Project Planning and Management – Defining the project scope and schedule, organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects Team Management – Assist in team development, ensuring they deliver on their commitments, removing roadblocks to their work; utilizing organizational resources to improve capacity for project work; and mentoring and developing team members Product Owner Support – Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications. Process Management and Improvement – Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management Team building – inspire empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team. Key Achievements: Managed the successful completion of 3 development projects and multiple Upgrades since January with software utilizing Orracle, Java, HTML, Javascript, and SQL components, with budgets ranging from $10k-$150k+ Show less

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  Proagrica

  Jun 2019 - Sept 2020

  Project Manager

  Key Responsibilities: Project Manager in the Agriculture industry with the primary responsibilities focused on performing project management activities to ensure the successful implementation of Electronic Data Interchange solutions for numerous customers in the Agriculture industry.Project ManagerProject Planning and Management – Creating the project schedule, organise and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects Team Management – Assist in team development, ensuring they deliver on their commitments, removing roadblocks to their work; working with the PMO to utilise organisational resources to improve capacity for project work. Support the Product Owner in managing customer expectations for project deliverable, managing stakeholder communications. Process Management and Improvement – Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for each customer Team building – inspire empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team. Key AchievementsAt the height of the Monsanto project we succeeded in putting four warehouses into production in four consecutive weeks. Some of these warehouses were running complex environments previously unknown to us. Our superb work also created opportunities in the commercial side, and Bayer is entrusting their own warehouse project to Proagrica as well which will then connect a further 40 warehouses across EMEA over the next two years giving Proagrica a stronger footprint with an important global customer Show less

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  Talespin ✈️

  Oct 2020 - Oct 2023

  Key Responsibilities:Associate Product ManagerCoordinating with the Engineering department to deliver functional solutions in a specific workstream and ensure that it aligns with the Business GoalsReporting and Preparing project status and risk management reports. Drive the communication between different departments and teams and solving impediments and removing blockersEnsuring that the team focus on outcome over output and building shared understanding of the Business vision and GoalAssisting and guiding different departments with improving and maintaining the processes within the companyAssist the Product Manager in aligning the stakeholders around the vision of the product and refining and updating the product roadmapDefining and managing the Product backlog, prioritising work items and evaluating the work done by the engineering team and learning the customers and marker requirements. Show less Key Responsibilities:Agile Project Manager in the XR (virtual, augmented, and mixed reality) business solutions space with the primary responsibilities focused on performing project management activities to ensure the successful implementation of virtual reality learning and training applications to support workforces with augmented reality field tools, and improve workforce intelligence with mixed reality.Project ManagerProject Planning and Management – Creating the project budget, schedule, organise and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans.Team Management – Assist in team development, ensuring they deliver on their commitments, removing roadblocks to their work; working with the PMO to utilise organisational resources to improve capacity for project work and and mentoring and developing team members. Support the Product Owner in managing customer expectations for project deliverable, managing stakeholder communications.Product Owner Support - Support the Product Owner in managing Stakeholder expectation for deliverables, managing communications and implementing project governance.Process Management and Improvement – Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project ManagementTeam building – inspire empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team.Key AchievementsWorking on the ECMC Project and delivering a successful Alpha release with great positive feedback from the client. Creating and Implementing Smartsheet Dashboards to provide Management with Status updates. Show less

  • Associate Product Manager at Talespin

    Oct 2021 - Oct 2023

  • Project Manager

    Oct 2020 - Sept 2021
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  On Air

  Mar 2024 - now

  Product Owner

  Key Responsibilities : Visionary Leadership: Drive our product vision and strategy forward.Product Backlog Management: Defining and managing the Product backlog, prioritising work items and evaluating the work done by the engineering team and learning the customers and marker requirements.Team Collaboration: Work closely with development teams to define clear features and functionalities.Timely Delivery: Keep the product organization running smoothly and ensure projects stay on track.User-Centric Approach: Gather insights from users to shape our product decisions and designs.Intuitive Design: Partner with UX designer to create user-friendly interfaces.Data-Driven Insights: Use data to continuously improve our products and processes.Agile Practices: Conduct sprint planning and participate in other agile rituals to keep projects moving forward.Stakeholder Updates: Keep stakeholders informed about our progress and upcoming plans. Show less