Rob Garrett

Experience

• 

  United Healthcare

  Nov 1996 - Jun 2004

  Responsible for task/performance analysis, project management, instructional design & development, training delivery and evaluation.Worked with site directors in coordinating and delivering site-specific training needs for billing, enrollment and customer service departments. Worked with site directors in coordinating and delivering site-specific training needs for billing, enrollment and customer service departments. Position demanded 60% - 80% travel requirement. Prepared and submitted balance bills (electronic or paper) to the appropriate accounts receivable source for services rendered by the insured employer group. Follow-up collection duties included balance due letters and calls, final notices and group termination, followed by collection agency requests.

  • Instructional Designer

    Jan 2001 - Jun 2004

  • Training Resource Partner

    Jan 1999 - Dec 2001

  • Employer Group Billing Coordinator

    Nov 1996 - Aug 1999
• 

  HelpCard

  Dec 2004 - Oct 2007

  Training & Instructional Design Supervisor

  Responsible for facilitating new hire, follow-up and on-the-job training. Analyze performance gaps and trends to design, implement and evaluate training solutions. Report all training activities to the vice president.

• 

  Novartis Consumer Health

  Jun 2008 - Sept 2008

  Sales Analyst Intern
• 

  Great Plains Coca-Cola

  Sept 2008 - Dec 2008

  Sales Analyst Intern
• 

  Nielsen

  Feb 2009 - Oct 2013

  Providing continuous market and consumer analytics and other professional services to Sam's Club Providing continuous market analytics and professional services to Tyson

  • Market & Consumer Insights Client Manager

    Mar 2011 - Oct 2013

  • Market & Consumer Insights Analyst

    Feb 2009 - Mar 2011
• 

  Pfizer

  Oct 2013 - Dec 2015

  Shopper and Category Insights Manager
• 

  B&G Foods

  Mar 2016 - Aug 2018

  Sr. Category Manager
• 

  Nuqleous

  Mar 2019 - now

  Customer Solutions and Learning Manager

  Retail space planning and performance analytics software to drive supplier success at the world's largest retailers.