Kirstyn Eubanks, MSW LCSWA

Experience

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  North Carolina Central University

  Jan 2014 - May 2017

  Community Assistant

  o Assist the Residential Life Coordinator in answering phones and greeting visitors into the residence hall. o Answering main phones lines and directing calls as well as collect voicemails if the Residential Life Coordinator is not in the office at the time.o Prepare signs and posters for upcoming events, activities, and meetings on or off campus.o Train new Desk Assistants on policies and procedures. o Operate the office computer to type letters and develop forms to go to residents.o Enter private data into the computer related to records for inventory when resident’s check in or out as well as when residents have misplaced, lost, or stolen keys. Show less

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  Kestrel Heights Charter School

  Aug 2016 - May 2017

  School Social Work Intern

  o Created and launched an ongoing food drive that will continue through the school annually.o Formed and conducted groups for students who have related issues including divorce and anger management that will continue at the school.o Interact with students and families who have specific needs to decide what resources they could benefit from and make referrals to those resources. o Create contracts with plans for students who need guidance with increasing their attendance or behavior followed with evaluation and documentation of their progression.o Assess clients inside and outside of the classroom and give advice if needed. o Perform various clerical duties such as filing, copying, running errands, answering the telephone, and assisting students when the social worker is not in. Show less

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  North Carolina Central University

  Aug 2017 - May 2018

  Student Conduct and Community Standards Intern

  o Developed and Co-Facilitate a weekly Ethical Decision-Making Workshop for 10-15 students as a required first time sanction along with evaluation processing like surveys and follow up expectations.o Review the NCCU Student Code of Conduct, FERPA, and Title IX policies to students.o Worked as a team alongside the Director, Coordinator, and Case Manager on creating programs and implications on how to convey the Code of Student Conduct to students, faculty, and staff.o Produced office materials as in sign-in sheets, post-meeting surveys, directory boards, and posters.o Conducted a method of post-conduct meeting sessions with students so they can reflect their meeting, ask any follow-up questions, and complete the post-meeting survey.o Created social media pages for the office as well as a yearlong questionnaire for the created “#WakeUpWednesday” to educate students of the NCCU Student Code of Conduct. Show less

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  Duke University

  Jun 2018 - Aug 2018

  Teaching Assistant

  o Educated students on the basic concepts of Leadership Development in the first summer session and Diplomacy in the second summer session.o Assisted in developing lesson plans based on given requirements and the best fit for successful learning within the classroom as well as grading developed lesson plans, journal entries, and special projects. o Created collaborative activities for students to do to help them discover themselves.o Supervised students on educational and enjoyable field trips.o Collaborated with teachers and other teacher assistants to observe and absorb outcomes of each student.o Communicated with parents and Residential Assistants regularly about the student’s development and any changes to the regular day-to-day schedule. Show less

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  University of North Carolina at Chapel Hill

  Aug 2018 - Dec 2018

  Pre-College Outreach Coordinator

  o Represent as the face of North Carolina Health Careers Access Programs (NC-HCAP) during visits to various high school’s college fairs, expositions, and showcases.o Planning programs on campus that high school students can take advantage of along with Health Career related departments which focuses on applications, advising, internships, and the enrollment process.o Communicate with students, teachers, administration, counselors, and parents recruiting high school students for campus programing and high school visits.o Enriching high schoolers of various opportunities that UNC Chapel Hill has to offer such as scholarship opportunities, clubs, and organizations on campus.o Coordinate newly funded initiative to visit different high schools across North Carolina counties and speak about pipeline programs that high schoolers can take advantage for student success in college.o Assist with budgeting control for programs including collecting and documenting checks and money orders. Show less

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  University of North Carolina at Chapel Hill

  May 2019 - Sept 2019

  Student Services Manager

  o Oversee student service activities for Masters and Doctoral students within the Gilling’s School of Public Health particularly within the Department of Maternal and Child Health, along with Masters of Science of Public Health, dual-degree students. o Work in conjunction with Director of Graduate Studies, Master’s program Director, Business Services Manager and Assistant to Chair. o Maintain and track all student information related to admissions, plans of study, awards and funding, graduation, as well as other important functions during students’ program in various computer databaseso Plan and execute important student events such as orientation, graduation, open house, and other student-department events.o Attend all academic leadership meetings, student services meetings, Masters committee meetings, and Doctoral committee meetings.o Assist in creating new system processes for data collection on student outcomes. Show less

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  B & D Integrated Health Services

  Sept 2019 - Jan 2022

  Outpatient Therapist

  o Responsible for a case load of adult and child clients to administer therapy through individual, group, and family modalities for clients with histories of mental and substance abuse issues.o Assist each client in developing a person-centered service plan, updated and relevant to consumer progress and overall goals, using a strengths-based approach.o Prepare and submit electronic documentation including progress notes, treatment plans, annual reauthorization clinical assessments, annual evaluations, incident reports, and discharge paperwork within 24 hours of services rendered.o Complete case management and care coordination including collaborating with schools, community resources, and medical providers who revolve around client care.o Attends and participates in regular weekly supervision and trainings to strengthen various skills.o Works cooperatively with other professionals and community members to help facilitate a team-based approach. Show less

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  Pride in North Carolina, LLC

  Jan 2022 - Jul 2022

  Virtual Outpatient Therapist

  o Conducted intake and mental health assessments to diagnose and treat mental health disorders according to the DSM-V TR.o Provided individual counseling to help clients to understand and resolve problems, define and meet goals.o Provided crisis intervention counseling and safety planning.o Guide clients in the development of skills and strategies for managing their problems.o Stabilize situations through mediation, conflict resolution, assessments, and stabilization of the problem.o Develop and maintain case records through case documentation.o Coordinated care with medical and non-medical providers.o Provided evidence based interventions such as Cognitive Behavioral Therapy and Motivational Interviewing. Show less

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  Alliance Health

  Jul 2022 - Aug 2023

  Care Manager

  o Coordinate the integration of services and development of acute and long-term care plans with the member and the member's primary care physician.o Conducte orientation with all new members and/or their caregivers to fully explain the member handbook, provider directory, review the assessment and design an individualized plan of care.o Coordinate services with network providers and ensure requested services were provided in a timely manner.o Coordinate services with out of network providers as the plan of care indicates.o Maintain documentation of members files keeping them updated and accurate.o Develop and maintained a positive working relationship with Providers and other AEC departments (i.e. Home Health, Accounting).o Conduct required field visits on all members in a timely manner and updated care plans and assessments.o Document all interventions, interactions and observations in the members file.o Provide ongoing support to members of the plan and their caregivers.o Review utilization in order to ensure the plan of care was being implemented by subcontractors.o Audit member charts to ensure all files are updated and accurate and met contract obligations according to corporate standards. Show less