
Amanda Rice
Sales And Marketing Intern

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About me
Digital Marketing | Social Media Manager | People Manager || Currently: Manager, Client Marketing @ WhiskerCloud
Education

California State University-Fullerton, Mihaylo College of Business and Economics
2015 - 2019Bachelor of Business Administration - BBA Marketing
Experience

Corc Yoga
Aug 2019 - Oct 2019Sales And Marketing Intern- Learned and applied sales techniques.- Researched and generated lists of potential customers.- Provided input on customer briefs, presentations, and sales literature.• Participated in local events in Orange County and Los Angeles.

WhiskerCloud
Oct 2020 - now- Assist in planning and executing the email and social media strategy for the WhiskerCloud brand- Identify the needs of 300+ clients and lead the development of the social media strategy and implementation- Collaborate with the clients’ internal teams on planned social media strategy activations and delivering demonstrable social results for clients- Conduct market research, data analytics, and strategic briefs to guide the social media strategy- Architect data and measurement strategies to show a clear ROI from social efforts- Lead and grow an existing social team of 10 coordinators to scale, managing professional growth through strong mentorship, coaching, and recruiting of new team members Show less - Onboarding new clients and troubleshooting content and social questions from current and potential clients- Provide responsive engagement using a consistent brand voice across all social media platforms such as Facebook, Instagram, and Twitter- Actively upkeep 300+ clients' Google Business Profiles to ensure information is consistently up-to-date- Actively manage 100+ client's reputation and online reviews through Google Business Profile and Facebook- Actively monitor 35+ social media accounts through Sprout Social to engage, educate, and address inquiries- Assist clients with requests and needs for graphics, flyers, postcards, and copywriting- Work closely with internal teams to streamline processes and coordinate the execution of new customer success strategies- Monitor and analyze social media and website metrics to identify trends that may impact customer satisfaction Show less
Client Marketing Manager
Apr 2024 - nowSocial Media & Content Manager
Nov 2022 - Jul 2024Digital Marketing Specialist
Mar 2022 - Nov 2022Social Media Coordinator
Oct 2020 - Mar 2022
Licenses & Certifications
- View certificate

Google Analytics Essential Training
LinkedInFeb 2019 - View certificate

Shopify Essential Training
LinkedInMay 2020 - View certificate

Certified Customer Success Manager (CCSM) Level 1
SuccessHACKERAug 2023 - View certificate

Email Marketing
HubSpot AcademyAug 2022 - View certificate

Inbound Marketing
HubSpot AcademyJul 2022
Volunteer Experience
Education Volunteer
Issued by Aquarium of the Pacific on Jan 2012
Associated with Amanda Rice
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